Apple’s failure to renew a security certificate resulted in a big headache for some users who were blocked from using software downloaded from the Mac App Store earlier this week, TechCrunch reported yesterday (Nov. 12).
Users reported receiving error messages and other issues while attempting to use certain applications, with some even being prompted to delete the “damaged” apps entirely and then reinstall.
According to TechCrunch, Apple quickly issued a new certificate with an expiration date of 2035 in order to solve the problem, but many users continued to experience a variety of issues.
For some users, the only solution was to reauthenticate with the Mac App Store using their Apple account information, but for users who may have forgotten their respective Apple ID or iCloud passwords, the frustrations continued.
Unfortunately for the app developers, many customers came to them looking for a solution before realizing the problem was actually within the Mac Store itself, TechCrunch said.
Both customers and developers took to Twitter to vent their irritations with the situation.
Mac App Store is down for auth so no apps will run. This is a customer service nightmare when you are the small company with the #1 game.
— Graeme Devine (@zaphodgjd) November 12, 2015
Sounds like there’s some really bad Mac App Store issues happening right now. Sucks, but really glad its not just us. — Paul Haddad (@tapbot_paul) November 12, 2015
While some found success in rebooting their machines to finally fix the issue, some also said it required logging out of the Mac App Store and later signing back in for the apps to finally work again.
At the time of publication, Apple had yet to publicly comment on the issue.
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