Pegasystems, the software company, announced Tuesday (April 18) the launch of Pega Intelligent Virtual Assistant, an artificial intelligence-powered (AI) bot that turns applications into smart assistants on a slew of channels, including SMS, email, Facebook, Alexa, Slack and more. Get the Full Story Complete the...
Chatbot integration with Facebook’s Messenger has slowly been gaining steam over the past few months. As we reported earlier this year, many companies like Domino’s Pizza and ATB Financial have already partnered up with the social media giant to help extend their customer service and payments...
Wells Fargo recently announced plans to test a chatbot for Facebook Messenger — the latest in a recent string of payments providers and financial institutions to break into the bot space on the social media giant’s messaging application. Get the Full Story Complete the form...
Chatbots launched with a good deal of fanfare in early 2016 — only to seem much of the early enthusiasm for the product diminished when consumers and merchants alike learned that bots were often a better idea in concept than in execution. Even PayPal’s David...
As the saying goes, money makes the world go around. The same can be said for the potential future success of chatbots. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...
Looks like Samsung’s take on the virtual personal assistant is not quite ready for primetime as of yet — Bixby will not be shipping with Samsung’s widely anticipated release of the Galaxy S8. Get the Full Story Complete the form to unlock this article and...
In a world where consumers expect to have personalized experiences at the touch of their fingertips, chatbots have certainly paved the way. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...
Elon Musk has launched another new company, Neuralink, which focuses on developing the capabilities of the brain through technological augmentation so that humans can one day keep up with artificial intelligence. Get the Full Story Complete the form to unlock this article and enjoy unlimited...
Synechron, the global financial services consulting and technology company, announced Thursday (March 23) the launch of “Neo,” a set of artificial intelligence (AI)-based tools for the financial services industry. In a press release, Synechron said that with Neo, financial institutions will be able deploy AI solutions that...
