Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Chatbots
Can Apple’s Siri Stand Up To The Chatbot Competition?
September 21, 2016

Apple’s take on the AI personal assistant, better known as Siri, is more powerful than it’s ever been, but is it enough to keep up in the chatbot race? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

Chatbots
On-Demand Services Look To Chatbots, Live Chat
September 20, 2016

Rapidfy, an on-demand platform that connects customers with service professionals and small and medium enterprises is looking to improve how these professionals interact with customers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Chatbot Tracker: Pizza, Fashion & Cloud Computing
September 20, 2016

Dare you. Nay, double dare you to find an industry without a bot. It’s true: bots have squeezed their way in and they’re changing the way companies interact with consumers online.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Artificial Intelligence
Bazillion Beings Fuels The Bot-Driven World
September 19, 2016

Bazillion Beings, a creator of bots driven by artificial technology, is out to prove that bots can actually replace simple applications. Through the creation of an “independent online life form” — or “Lifo” (life form) — artificially intelligent bots can deliver services to users. Get...

Chatbots
Is It ‘A Bot Time’ For Payments To Jump On The Bot Bandwagon?
September 19, 2016

Bots are in, and apps are out, says the media. And that fire was stoked further when Messenger’s David Marcus announced that 30K bots inside of Messenger will soon enable payment. Yet, even he said that the hype machine has been in overdrive over bots,...

Artificial Intelligence
Habito Launches AI Mortgage Tool
September 13, 2016

Habito, the U.K. startup, announced on Monday (Sept. 12) it launched what it says is the world’s first artificially intelligent Digital Mortgage Adviser. With the tool, consumers can discuss their mortgage needs via any connected device 24 hours a day without having to talk to...