Chatbots can help secure purchases but also ship packages. Just in time for the holidays, UPS has launched a beta version of its chatbot that will mimic human conversations to help users find shipping locations, learn shipping rates and track packages. Available through Facebook Messenger,...
If you think the emotion buttons on Facebook were an upgrade from the “thumbs-up” like button, you’re about to be even more impressed. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...
Chatbots can now fly you around the world. This week, Lufthansa’s chatbot named Mildred took flight with capabilities of helping flyers search for cheap flights and book tickets using natural language processing through Wit.ai. Mildred will recognize your requests in both English and German and...
We don’t have to wait for the future. It’s already here. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...
So here we are on Election Day in the U.S. Seems like yesterday — and yet, ages ago — when Hillary Clinton announced her candidacy in April 2015 and Donald Trump did the same two months later. But since then, many chatbots have popped up...
Samsung announced Sunday (Nov. 6) that the new Samsung Galaxy S8 smartphone would launch with an artificial intelligence digital assistant, according to Reuters. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...
Did you know there are more than 33,000 chatbots built through Facebook’s Messenger platform? That’s about the same number of fans that can quickly fill up Wrigley Field or Fenway Park. Get the Full Story Complete the form to unlock this article and enjoy unlimited...
Resolver, the U.K. startup that has created tools to help consumers complain and track the progress of their complaint, has raised £2.8 million in new funding, which it will use to apply artificial intelligence to make it easier for consumers to resolve issues. Get the...
Of all the industries out there, it seems both the banking and credit card industries have been eyeing chatbots for quite some time. And each week recently, it seems that another bank or card company announces that they’re jumping in. Get the Full Story Complete...
