Ever since Facebook made its big bot announcement in 2016, conversational AI (or chatbots) are all of a sudden everywhere — along with their promise to enable a smoother and more conversational way for a consumer to interact with a business. Get the Full Story...
Over the past few months, we’ve seen several chatbot developments. Of particular note, many companies have partnered up with Facebook’s Messenger app to help streamline customer service and introduce new commerce offerings. Get the Full Story Complete the form to unlock this article and enjoy...
Chinese internet giant Tencent, which just last month passed Wells Fargo to become the world’s tenth most valuable public company, recently announced a play that looks to boost the company’s AI prowess. Get the Full Story Complete the form to unlock this article and enjoy...
Voice-activated AI is certainly having its moment in the sun. What was a concept mostly in the realm of science fiction a decade ago, is now widely predicted to be the “next big thing” in life-changing technology. Amazon’s Alexa, Google’s Allo, Apple’s Siri, Microsoft’s Cortana,...
Oracle, the software company, is getting into the artificial intelligence market, announcing a bunch of AI-focused capabilities for its Customer Experience Cloud Suite. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...
Chatbots have moved into a unique position over the past few years. Rather than using chatbots to resolve customer service issues solely on company websites or for inside use at organizations, businesses have begun branching out to help optimize both internal and external organizational needs. Get the...
A manual published in the late 1800s for New York City school teachers may not seem like a likely source of favored conventional wisdom. But anyone who has ever tried to teach a small child (or a large adult for that matter) something they had a...
Web Financial Group, a data-driven managed service solutions provider, and Selerity, an artificial intelligence (AI)-powered contextual search and automation company, announced Wednesday (April 19) they have partnered on content personalization solutions for the digital wealth market. Get the Full Story Complete the form to unlock...
Updates continue to roll in from the ongoing Facebook F8 developer conference in San Jose. One major trend coming out of this year’s event is a focus on Facebook Messenger, chatbots and payments. Get the Full Story Complete the form to unlock this article and...
