Chinese tech giant Alibaba plans to add its Qwen AI model into several vehicle brands. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...
Getting a price on small business insurance has always meant answering a long list of questions across multiple touchpoints before reaching anyone who could give a number. On Thursday (April 23), Simply Business compressed that process into three data points inside a ChatGPT conversation. Get...
Anthropic introduced consumer app connectors for Claude, letting users link the artificial intelligence (AI) assistant directly to services they use every day. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...
Retailers and banks are reworking the mechanics of customer contact, as artificial intelligence (AI) moves call centers away from scripted menus and toward conversational problem-solving that can complete transactions in real time. Get the Full Story Complete the form to unlock this article and enjoy...
Meta has signed an agreement that it said makes the company one of the world’s largest customers of AWS Graviton cores, which are processing cores purpose-built for the demands of agentic artificial intelligence. Get the Full Story Complete the form to unlock this article and...
The tax deadline has passed. For the IRS, the work is just beginning. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....
OpenAI has introduced a version of ChatGPT designed to help clinicians by supporting tasks such as documentation and medical research. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....
A patient is denied coverage for a drug he has taken for 18 years. His insurer says he should try a cheaper alternative. He finds an AI tool, submits his case and sends the resulting letter to his insurer. The denial is reversed before the...
Most enterprises experimenting with artificial intelligence (AI) agents face the same problem. Building an agent is one task. Connecting it to live data is another. Securing it, governing it and knowing when it fails has historically required a separate tool, a separate vendor and a...
