Cisco is rolling out its artificial intelligence (AI) agent, MyAgent, to 90,000 employees, Thimaya Subaiya, executive vice president, operations at Cisco, said in a Thursday (Aug. 27) blog post. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...
Thomson Reuters has launched a proprietary large language model that the company developed in-house and trained on its decades of content from Westlaw, Practical Law, Checkpoint and Reuters, the company said in a Monday (Aug. 24) press release. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...
Meta’s upcoming artificial intelliHatgence assistant, known in-house as “Hatch,” can fill out forms, buy things, perform deep research and “do anything you can do online,” the company said in an internal memo, Business Insider reported Thursday (Aug. 27). Get the Full Story Complete the form...
A new problem is emerging across the B2B economy. Companies can now deliver measurable value to customers without making that value particularly measurable by customers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...
DraftKings customers have long had to think in different currencies depending on where they were playing. Points on the sportsbook. A separate tier system on the casino side. Something else again on Jackpocket. Crown Cash, the company’s new unified rewards currency, is meant to erase...
Retail, since the category’s inception, has embraced the maxim that population density equals sales destiny. That calculus has largely held steady in the age of eCommerce and shifting customer expectations, too. Get the Full Story Complete the form to unlock this article and enjoy unlimited...
Lowe’s AI shopping assistant, Mylow, has fielded more than 25 million questions from customers and store associates since launch, and shoppers who engage with it online convert at three times the rate of those who don’t, CEO Marvin Ellison said on the company’s Aug. 19...
Financial institutions have spent decades learning how to identify customers. Hong Kong is starting to test how they might identify the artificial intelligence (AI) agents acting for them. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...
Wells Fargo has spent the last few years overhauling its wealth management business. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....