News

Artificial Intelligence
Independent Investigators Uncover Broader Rogue Activity by OpenAI Agents
September 09, 2026

Independent investigators found that rogue activity by OpenAI agents was more extensive than previously disclosed, Reuters reported Wednesday (Sept. 9). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

B2B Payments
B2B Software’s Next Competitive Moat Is Permission, Not UX
September 09, 2026

It took more than two decades, but the consumerization of enterprise software appears to have finally reached a tipping point. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Artificial Intelligence
Meet the AI Answering Every Batteries Plus Call
September 09, 2026

Batteries Plus, which calls itself the nation’s leading battery and power solutions service center, unveiled three artificial intelligence tools aimed at a problem that has cost the retailer sales for years: the phone ringing at a store while an employee is elbow-deep in a device...

Artificial Intelligence
AI Takes the First Step in Shopping While Consumers Keep the Buy Button
September 09, 2026

Consumers who followed artificial intelligence to a new retailer spent considerably more on AI-assisted purchases than the average AI retail researcher who made a purchase. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Artificial Intelligence
Instacart Launches AI Agent Clementine to Turn Chats Into Grocery Carts
September 09, 2026

Instacart has launched an artificial intelligence grocery shopping assistant that can turn a conversation, grocery list or recipe into a ready-to-buy cart, the company said in a Wednesday (Sept. 9) press release. Get the Full Story Complete the form to unlock this article and enjoy...

Banking
US Bank Intros Stablecoin and Touts Successful X-Border Transaction
September 09, 2026

U.S. Bank has debuted its own stablecoin, the latest lender embracing the digital asset. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Artificial Intelligence
Meta’s Muse Can’t Order a Pizza Without Help
September 09, 2026

Meta launched Muse Tuesday (Sept. 8), calling it “the world’s first personal AI agent built for everyone.” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Investments
Harvey Raises $550 Million to Bring AI to Law Firms
September 09, 2026

Legal industry-focused artificial intelligence startup Harvey is valued at $15.5 billion after raising $550 million, according to a Wednesday (Sept. 9) press release. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Artificial Intelligence
Consumers Use AI Assistants but Hesitate to Hand Over Their Wallets
September 09, 2026

Trusted payments are the key to consumers’ willingness to participate in agentic commerce, Visa said in a Wednesday (Sept. 9) press release. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...