According to Raj Ramanan, who has just taken the reins as CEO of AxleHire, the last mile is the last and best chance for eCommerce firms to make the best impression. At a high level, “consumers hold brands accountable for the delivery experience,” he told...
Digital banking quickly became standard for consumers nationwide as the pandemic cemented a shift to mobile that had been years in the making. Consumers expect targeted and personalized digital banking experiences rather than one-size-fits-all. Forty-six percent want personalized help from their financial institutions (FIs) in...
In the retail landscape, immersive experiences have become the new standard. However, when it comes to creating these experiences, it’s like the wild Wild West out there, with endless possibilities. As long as customers are buzzing about it and it’s making a significant impact, retailers...
Initial public offerings (IPOs) might be back, but they’re not all the way back. As The Wall Street Journal (WSJ) reported Sunday (July 2), last week saw a trio of companies — thrift store chain Savers Value Village, reinsurer Fidelis and Kodiak Gas Services — all...
New U.S. rules governing mergers could hit private equity firms harder than most companies. That’s according to a report Saturday (July 1) by the Financial Times, citing interviews with antitrust experts. These experts argue that proposed changes to the Hart-Scott-Rodino (HSR) form, which companies use to notify...
From worries about Ozempic hitting the black market to now a Siracha shortage, the consumer world is in a place of interesting chaos. Sriracha sauce prices have surged on eBay, reaching as high as $70, as consumers rush to acquire this popular spicy condiment. On...
TikTok will soon be launching its first online retail store within the United States version of the app. The ByteDance-owned social media app’s new store will be up and running as soon as next month, Semafor reported Thursday (June 28). The store will include an array of...
For eCommerce brands heavily reliant on social media for sales and awareness, every day can bring a fresh round of worry. How much longer will TikTok be vulnerable to a nationwide ban, leading to a possible shopping channel pullback? Could another well-lauded innovation tank when it hits the market,...
As illustrated in the PYMNTS collaboration with LendingClub, “New Reality Check: The Paycheck-to-Paycheck Report,” Gen X shoulders the heaviest financial burden across generations, and the Supreme Court’s decision on student loan forgiveness may make it worse. The striking down of Biden’s forgiveness plan may give...
