Coinstar has announced that it has partnered with startup doxo to enable its coin-counting kiosks to offer a bill pay service.
“Coinstar is very pleased to team with doxo to offer both billers and payers a new and convenient way to manage cash bill payments,” said Jim Gaherity, CEO of Coinstar, LLC. He pointed out that doxo’s “extensive biller directory, combined with our national network of Coinstar kiosks, brings a new level of ease and accessibility for bill pay, and we’re excited to offer this capability to our customers.”
Consumers will be able to use cash to pay bills – including utilities, phone, cable, insurance, car loans and more –at up to 7,000 Coinstar kiosks by the end of 2018, choosing from doxo’s directory of more than 45,000 local and national billers.
“Cash is a vital bill payment option, especially for the 34 million unbanked or underbanked households in the country. Over 6 percent of bill payments totaling more than $235 billion annually are made with cash,” said Steve Shivers, CEO and co-founder of doxo. “For billers, providing an easy way for their customers to pay with cash is not only a valuable service, but helps keep accounts current. Our partnership with Coinstar provides this opportunity with very little effort on the part of billers.”
Any biller can participate, giving their customers a more convenient way to pay. In addition, the service will reduce the time and expense of billers having to accept cash payments at their actual locations.
When using doxo through the web or a mobile device, consumers can select “Pay Bills with Cash at Coinstar” from among the payment options of participating billers. And at cash-accepting Coinstar kiosks, payers can identify their biller and deposit their cash payment.
Once the payment is accepted, users will receive a printed or emailed payment receipt and can track their payment delivery status in real time through doxo.