Family-owned and Massachusetts-based Roche Bros. has more than 4,800 associates in its 20 Roche Bros., Sudbury Farms and Brothers Marketplace grocery stores.
“We are excited with the selection of Toshiba as our provider of retail technology,” Roche Bros. Chief Information Officer John Lauderbach said in a press release. “Our adoption of the company’s premium point-of-sale technology has already proven successful by enabling faster, more frictionless transactions for both our associates and customers.”
The chain is installing the first 100 POS systems and accompanying TCx displays in seven of its stores, with 200 additional lanes arriving at Roche Bros.’s other 13 stores by March 2019.
“Toshiba is pleased to be chosen to help improve the in-store experience for Roche Bros. associates and their shoppers,” said Bill Campbell, Toshiba Global Commerce Solutions vice president, head of Americas. “We look forward to closely collaborating with Roche Bros. while driving even greater measurable customer satisfaction across the grocer’s entire chain of stores.”
Last July, Toshiba Global Commerce Solutions revealed that it has grown its worldwide self-checkout (SCO) market share by 46 percent. The company said its overall market share in the market is 21 percent, with data showing that it is the world’s fastest-growing manufacturer of the technology. The company also recently launched a next-generation Self-Checkout System 7 platform, allowing retailers to customize in-store environments while giving shoppers a fast and personalized checkout experience.
“Toshiba’s innovation in self-service continues with integrated solutions designed to deliver enriched shopping experiences while removing friction from retail operations,” said Bill Melo, Toshiba global commerce solutions chief marketing executive. “With our unique next-generation platform and proven engagement methodology, we remain committed to helping our clients drive significant ROI and greater customer satisfaction.”