Sam’s Club Is Testing Delivery For Business Customers

Warehouse retailer Sam’s Club is testing a delivery service for its business customers in Dallas, Texas.

According to a report, the new service will allow business customers to place orders online and choose between different delivery options, including next-day Business Delivery to a company’s doorstep. There is a flat rate for the service and no minimum order requirement.

The retailer is also offering a reorder tool to help business customers with repeat orders choose a preferred date and time for redelivery. Those shopping with Sam’s Club for the first time will receive a $25 e-gift card alongside their first delivery. The company’s Club Pickup allows all members, including business customers, to place orders online and pick them up the next day at the club location nearest them.  

Additionally, the warehouse retailer offers a drive-through service to both its general and business customers, giving consumers the option to have a Club employee bring their orders out to their cars or trucks.

The various options for order and delivery were designed to increase convenience for all Sam’s Club customers.

Another recently added feature impacting Sam’s Club consumers is the Scan & Go program. Scan & Go allows customers to use a mobile app to scan UPC codes on items in stores as they put them in their shopping carts. When they are ready to checkout, customers pay from their phones from anywhere within the store. The offering enables them to skip the checkout line.

“These services allow Sam’s Club to deliver on convenience and save time for our busy members,” said Laura Ladd Poff, senior manager of corporate communications and spokeswoman for Sam’s Club. “By offering Business Delivery, and expanded options like Club Pickup and Scan & Go, members are able to shop the way they want and save time and money.”


Featured PYMNTS Study: 

With eyes on lowering costs to improving cash flow, 85 percent of U.S. firms plan to make real-time payments integral to their operations within three years. However, some firms still feel technical barriers stand in the way. In the January 2020 Making Real-Time Payments A Reality Study, PYMNTS surveyed more than 500 financial executives to examine what it will take to channel RTP interest into real-world adoption. Here’s what we learned.

Click to comment