Macy’s announced it is hiring 80,000 temporary workers for the holiday season, as well as adding more employees to handle online orders.
“Macy’s, Inc. is focused on providing customers with a great shopping experience, and we wouldn’t be able to do that without our colleagues – who are the key to our success,” John Harper, Macy’s chief stores officer, said in a press release. “Seasonal colleagues play an especially important role in the Macy’s holiday shopping experience, whether in a store, a fulfillment or distribution center or in a call center. We’re thrilled to offer seasonal colleagues flexibility, competitive hourly income and a merchandise discount. Additionally, the majority of our colleagues – full-time, part-time and seasonal – are eligible for our Path to Growth Incentive in 2018.”
The retailer said that around 23,500 of the seasonal positions will be based in facilities that support online sales, an increase of 5,500 positions compared to 2017. These positions are located in Goodyear, Arizona; Cheshire, Connecticut; Tulsa, Oklahoma; Portland, Tennessee; and Martinsburg, West Virginia, as well as in product-specific fulfillment centers in Sacramento, California; Stone Mountain, Georgia; Secaucus, New Jersey; and Joppa, Maryland.
In addition, around 1,500 workers will be hired for customer service via telephone, email and online chat at centers in Mason, Ohio; Clearwater, Florida; and Tempe, Arizona. And approximately 1,000 people will be hired to support the 92nd annual Macy’s Thanksgiving Day Parade, Santalands and other holiday events.
The company also announced its national hiring event for the year, which will take place on Oct. 18. Individuals can apply for jobs at Macy’s, Bloomingdale’s and Macy’s Backstage stores, as well as the company’s call centers and distribution and fulfillment centers.
Last month, Macy’s marked the third consecutive quarter of same-store sales growth, reporting earnings per share at 70 cents and revenue at $5.57 billion. Net income for the second quarter was $166 million, or 53 cents a share, while comparable sales — retail’s most-watched metric — were up 0.5 percent.
The company added that all three divisions that it operates — Macy’s, Bloomingdale’s and Bluemercury — all logged strong performances during the quarter.