Retail

Walmart Launches Grocery-Picking Robot

Walmart Launches Grocery-Picking Robot

Walmart is aiming to solidify its position as America’s largest grocer with a grocery-picking robot called Alphabot that is said to pick, pack and deliver orders fast, the company announced on Tuesday (Jan. 8).

Automated grocery systems like Alphabot can reportedly pick and pack orders an estimated 10 times faster than a person, which could increase order capacity as demand grows for online grocery services.

Alphabot, which was developed solely for Walmart by startup Alert Innovation, uses autonomous carts to pick orders for groceries purchased online. A Walmart associate then checks, bags and delivers the final orders.

The technology was secretly being piloted at a Supercenter in Salem, New Hampshire, which will serve as Alphabot’s home base. The system will repeatedly be analyzed for improvements before launching nationwide.

“By assembling and delivering orders to associates, Alphabot is streamlining the order process, allowing associates to do their jobs with greater speed and efficiency,” said Brian Roth, senior manager of pickup automation and digital operations for Walmart U.S.

Roth believes that Alphabot could inherently transform Walmart’s eGrocery enterprise and “free associates to focus on service and selling, while the technology handles the more mundane, repeatable tasks.”

Supermarket sales make up 56 percent of Walmart’s total U.S. revenue, but the grocery space is becoming crowded, with increased competition from Amazon, Costco, Kroger and others looking to tap into online food shopping.

“This is going to be a transformative impact to Walmart’s supply chain,” Roth said. “Alphabot is what we think of as micro-fulfillment – an inventive merger of eCommerce and brick-and-mortar methods.”

The system uses fully autonomous bots that operate on three axes of motion, with the ability to move items horizontally and vertically without lifts or conveyors. Alphabot also continually shares order information, and as its learning advances, “stocking will get more intelligent,” said Roth.

“We never want to be in a position to tell an online grocery customer they can’t have an item,” he said. “We’ll be able to look at datasets and fairly say, ‘these two brands of pasta are typically bought together,’ or ‘here’s an item a consumer buys often,’ and use that information to make more informed substitutions.”

To better compete with Amazon, Walmart started revamping its produce department in November in a project called Produce 2.0. With 95 percent of shoppers preferring to buy produce in-store, the department is an important one for retailers.

——————————–

Featured PYMNTS Study:

More than 63 percent of merchant service providers (MSPs) want to overhaul their core payment processing systems so they can up their value-added services (VAS) game. It’s tough, though, since many of these systems date back to the pre-digital era. In the January 2020 Optimizing Merchant Services Playbook, PYMNTS unpacks what 200 MSPs say is key to delivering the VAS agenda that is critical to their success.

TRENDING RIGHT NOW