Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
McDonald’s Puts AI in Charge of the Drive-Thru
September 29, 2026

McDonald’s will deploy ArchIQ, an artificial intelligence-powered restaurant operating system, across its network, with U.S. rollout starting in 2027. Its drive-thru voice agent, Archy, takes orders in English and Spanish with accuracy above 90%, Bloomberg reported. The company told investors at its Sept. 23 investor...

Artificial Intelligence
OpenAI Launches Dots to Capture AI Agent Market
September 29, 2026

OpenAI has introduced artificial intelligence agents called “dots,” saying in a Tuesday (Sept. 29) press release that they are “built to handle everything.” Dots are powered by OpenAI’s GPT-6 Astra, have their own cloud computer, learn from feedback over time, can work around the clock...

Artificial Intelligence
OpenAI Annualized Revenue Nears $70 Billion Amid Enterprise Growth
September 29, 2026

OpenAI is reportedly enjoying revenue gains as it courts enterprise customers. The artificial intelligence (AI) startup is on pace to generate annualized revenue of almost $70 billion, Axios reported Tuesday (Sept. 29), citing sources familiar with the matter. That figure represents a 70% increase since...

Artificial Intelligence
Anthropic Co-Founders Lock In 50.1% Voting Control via Founder LLC
September 29, 2026

Anthropic is creating a Founder LLC vehicle that will be composed of the company’s seven co-founders and will focus on stewarding the firm’s mission even when it conflicts with market forces, Reuters reported Monday (Sept. 28), citing a copy of Anthropic’s IPO filing. A single...

Artificial Intelligence
Finastra Deploys AI to Help Banks Tackle Payment Processing Issues
September 29, 2026

Finastra launched a new artificial intelligence-powered capability designed to help banks resolve payment processing issues faster, the company said in a Tuesday (Sept. 29) press release. The new Repair Recommendations capability is now available within Finastra’s AI OperatorAssist, a cloud-native, generative AI-powered solution designed to...

Artificial Intelligence
AppFolio Debuts AI Upgrades to Real Estate Tech Platform
September 29, 2026

Real estate technology company AppFolio has introduced new artificial intelligence (AI)-focused upgrades to its platform. The updates, announced Tuesday (Sept. 29) at the company’s annual FUTURE conference, are centered around AppFolio Realm-X and the AppFolio Performance Platform. “The Performance Platform already holds each customer’s permissions, policies, workflows,...

Artificial Intelligence
5 Things CFOs and CISOs Need to Know About Nvidia’s AI Safety Push
September 29, 2026

The next enterprise artificial intelligence breakthrough could be the ability to stop an AI agent before it makes an expensive mistake. Or a hundred of them all at once. Nvidia’s newly launched Open Agent Safety Platform, announced Monday (Sept. 28), brings that distinction into sharper...

Artificial Intelligence
Anthropic’s IPO Filing Puts a $518 Billion Price Tag on AI Ambition
September 29, 2026

Artificial intelligence’s most anticipated initial public offering (IPO) prospectus puts numbers to a company the market has only been able to guess at. Anthropic has raised more than $125 billion privately since its founding five years ago, and the filing is the first look at...

Artificial Intelligence
P&G Takes Its AI Scrap Killer Global
September 29, 2026

Procter & Gamble is expanding an artificial intelligence (AI) quality inspection system across its manufacturing operations worldwide, turning a tool that proved itself on individual lines into standard equipment for the whole company. The system, built with Siemens, inspects every product in real time at...