Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Personal AI Agent Instinct Quadruples Valuation to $10 Billion in 1 Month
September 28, 2026

Instinct, the builder of a personal artificial intelligence agent for everyday life, quadrupled its valuation over the past month, lifting it to $10 billion. Instinct was valued at $10 billion as it raised $1 billion in Series C funding, the company said in a Monday...

Artificial Intelligence
Nvidia Builds a Watchdog to Keep AI Agents in Bounds
September 28, 2026

Nvidia is moving the artificial intelligence kill switch deeper into the machinery, giving businesses a way to stop autonomous agents even when the software directing them fails to keep them within bounds. The company’s Open Agent Safety Platform, announced in a Monday (Sept. 28) press...

Artificial Intelligence
Meta Launches Platform Aimed at Attracting Enterprise Customers
September 28, 2026

Meta is following the launch of its Muse model with a new business concentrated on offering artificial intelligence tools to enterprise clients. “Meta Enterprise Platform will use our strengths that few other companies have: advanced models, leading agents, large-scale infrastructure, and years of working closely with...

Artificial Intelligence
FTC Chair Says Companies Cannot Blame AI Agents for Their Actions 
September 28, 2026

Federal Trade Commission Chairman Andrew Ferguson is drawing a line for businesses using artificial intelligence agents: Giving software the power to act does not make the software responsible when something goes wrong. At a Reuters event Friday (Sept. 25), Ferguson pushed back on descriptions of AI agents as...

Artificial Intelligence
HSBC Deploys AI to Enhance Trade Finance Operations
September 28, 2026

HSBC has unveiled Smart Checking, an artificial intelligence (AI)-powered tool focused on enhancing trade finance operations. The new offering is designed to “transform and standardize” how trade finance documentation is processed, traced and reviewed at the bank, HSBC announced Monday (Sept. 28). “Documentary trade at...

Artificial Intelligence
AI Turns Scattered Payment Data Into Smarter Routing Decisions
September 28, 2026

Watch more: What’s Next in Payments With Spreedly’s Adam Hiatt Artificial intelligence’s near-term payments value may come less from autonomous checkout than from making the payment stack itself more intelligent and machine-readable. “There’s a ton of payments optimization potential in these payments rails, particularly in...

Artificial Intelligence
AI May Be the Classroom’s Most Unlikely Ally
September 28, 2026

Education has always been slow to change. The basic structure of the classroom, a teacher at the front, students in rows, a fixed curriculum delivered on a fixed schedule, has survived every wave of technology that promised to transform it. AI is different. Not because...

Artificial Intelligence
Businesses Embrace Open-Weight AI Amid Heavy Tech Costs
September 27, 2026

American businesses are reportedly turning to lower-cost “open” artificial intelligence models to gain control over rising tech expenses. As the Financial Times (FT) reported Sunday (Sept. 27), open-weight models, which users can run on their own hardware, can be less costly for companies than paying...

Artificial Intelligence
OpenAI Slows AI Training Following Latest Security Incident
September 27, 2026

OpenAI has revealed another incident in which one of its artificial intelligence models has breached a third-party website. The AI startup wrote in a blog entry Friday (Sept. 25) that an AI agent “attempting to complete a search-based training task queried a public chatbot service...