Before a shopper ever reaches a retailer, an artificial intelligence assistant may have already narrowed the field to three options. Making that shortlist is becoming its own competition. The PYMNTS Intelligence report “The AI Power User Gets Pickier,” the September edition of the Consumer AI...
Google has begun rolling out two new artificial intelligence models designed to power voice agents, the company said in a Tuesday (Sept. 15) blog post. Gemini 3.8 Live is built for scale and cost efficiency, while Gemini 3.8 Live Extended Thinking is built for high-complexity...
Agentic commerce needs to build trust among both consumers and merchants to scale, Mastercard said in a Tuesday (Sept. 15) press release highlighting some takeaways from a recent executive roundtable convened by Mastercard and PYMNTS. Held at Mastercard’s New York City Tech Hub and moderated...
Nvidia, Palantir, Booz Allen Hamilton and Novo Nordisk are drawing hard boundaries around where Anthropic’s most advanced artificial intelligence models may operate, as first reported by The Information. Nvidia and Booz Allen tied their restrictions directly to Anthropic’s data-retention terms. Novo Nordisk and Northrop Grumman...
OpenAI Global Policy Chief Chris Lehane said Tuesday (Sept. 15) that OpenAI, Anthropic and Google DeepMind have been working together for several weeks to address artificial intelligence safety issues, Bloomberg reported. Speaking at a briefing in Washington, Lehane said OpenAI does not see any need...
Ryanair’s artificial intelligence now handles 120,000 customer chats a day across seven languages and resolves 80% of these conversations without a human agent, according to a case study published by Amazon Web Services. AWS sells the airline the cloud and AI services behind the system,...
The physical AI boom is easy to picture as a new factory filled with humanoid robots and autonomous machines. The bigger opportunity may be much less futuristic. It’s making factories built decades ago smarter without replacing the equipment already inside them. That market is taking...
The emerging infrastructure for autonomous artificial intelligence agents to spend money online may be developing faster than the agents themselves. A new analysis by blockchain intelligence company TRM Labs found that only a fraction of payments flowing through x402, one of the most prominent protocols...
Payments companies already know how to authenticate machines. API keys, tokens, certificates and digital credentials can establish that a request came from an authorized system. But identifying a machine like an artificial intelligence agent does not answer the more economically important question: What is it allowed to...