Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Concert Fans Put AI in Charge of the Tickets Search
September 16, 2026

Fans hunting for concert seats are starting to skip the filters altogether. Instead of scrolling through hundreds of listings sorted by price and section, some are simply describing what they want and letting artificial intelligence narrow the choices. Seatpin, a European ticket marketplace, built its...

Artificial Intelligence
Anthropic Consolidates Specialized Apps Into One Unified Claude Platform
September 16, 2026

Anthropic has begun merging Claude Cowork and chat into “one Claude” so that users don’t have to choose which tool to use for a task, the company said in a Wednesday (Sept. 16) blog post. Anthropic is rolling out “one Claude” on Pro and Max plans...

Artificial Intelligence
Meta Offers AI as the Upsell for Free Social Media
September 16, 2026

Meta is asking consumers who have never paid for Instagram, Facebook or WhatsApp to pay for new versions of them that have more features. The company on Tuesday (Sept. 15) launched Meta One with more than 50 features and said it has reached 15 million...

Artificial Intelligence
Google DeepMind Co-Founder Shane Legg Joins Safety-First Camp in AI Debate
September 16, 2026

Google DeepMind Co-Founder Shane Legg is warning that artificial intelligence advances must not come before AI safety, the Financial Times reported Wednesday (Sept. 16). “We’re living in a period now where capabilities are advancing very, very quickly,” said Legg, per the report. “But we can’t let...

Artificial Intelligence
Nvidia and Google Launch Energy Alliance to Prevent AI Grid Overload
September 16, 2026

Nvidia, Google and Emerald AI launched an alliance dedicated to promoting flexible artificial intelligence data centers, Nvidia said in a Wednesday (Sept. 16) blog post. In addition to the founding members, the AI Energy Management Alliance (AEMA) will include partners from across the computing and...

Artificial Intelligence
NIST Push Could Give Banks a Common Test for AI Vendors
September 16, 2026

A federal standards effort reaching a key deadline Wednesday (Sept. 16) could help banks answer a practical challenge that has complicated artificial intelligence adoption. What evidence should an AI vendor have to provide before its product wins approval? The National Institute of Standards and Technology...

Artificial Intelligence
OpenAI Eyes $1.2 Trillion Valuation in Pre-IPO Funding Round
September 16, 2026

OpenAI is reportedly weighing a funding round at a $1.2 trillion valuation before going public. The artificial intelligence (AI) startup has held early discussions with investors about a private funding round ahead of its planned initial public offering (IPO), according to a Financial Times (FT)...

Artificial Intelligence
AI Moves Into Brazil’s Everyday Shopping Journey
September 16, 2026

Watch more: Need to Know With Gustavo Carvalho of Visa Brazil  Brazil has become one of the clearest tests of what happens when digital shopping ceases to occupy a separate corner of commerce and becomes indispensable to everyday interactions. The country’s consumers now average 67...

Artificial Intelligence
AI Has a Frankenstein Dilemma
September 16, 2026

AI Has a Frankenstein Dilemma Mary Shelley published Frankenstein in 1818. More than two hundred years later, it’s said to sell about 40,000 to 50,00 copies a year. It’s said that’s more than many best-selling releases. Most people who’ve read the book remember the monster....