Nuance Names New CEO

Nuance Communications announced that is has appointed Mark Benjamin as its new chief executive officer.

Nuance provides conversational artificial intelligence innovations for global industries, including healthcare, telecommunications, automotive, financial services and retail.

Benjamin is replacing current CEO Paul Ricci, who is set to retire on March 29.

Benjamin currently serves as president and chief operating officer of NCR Corporation, a leading technology company. He has extensive experience in markets, sectors and solutions valuable to Nuance, including the cloud, software-as-a-service (SaaS), mobile, big data and the Internet of Things (IoT).

“After a comprehensive search process, on behalf of the board and the company, I am excited to welcome Mark Benjamin as the next chief executive officer of Nuance,” said Robert Frankenberg, Nuance director and chair of the CEO Search Committee. “With a shareholder focus, proven history of results, stellar reputation in the industry and wealth of leadership experience, we are confident that Mark is the right leader for Nuance.”

Prior to his time at NCR, Benjamin spent more than 20 years in various roles at Automatic Data Processing, Inc. (ADP). Most recently, he served as the president of ADP’s global enterprise solutions division, where he was in charge of 20,000 employees and managed  a multi-billion-dollar portfolio of businesses in more than 100 countries.

“I am appreciative to the Board and am honored for the opportunity to lead this tremendous organization of innovative, talented and driven professionals,” said Benjamin. “I am excited to join Nuance at this important moment in the company’s history and am eager to work closely with the team. As I look ahead, I am confident that the Nuance team will continue to deliver important innovations for our customers and lead this dynamic field, while creating meaningful value for our shareholders.”

Dan Tempesta, chief financial officer of Nuance, will serve as interim CEO until Benjamin takes on his new role.


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