Recurly Newsroom

Subscription management firm Recurly has added new dashboard reports to its platform. The reports have built-in benchmarks based on trends of more than 60 million subscribers on Recurly. They bring benchmarking data and ...

Subscription management firm Recurly has added an app management tool to its platform. The new capability makes it easier for customers to sync subscription data from the Apple App Store and ...

Subscription management and billing platform Recurly has agreed to buy revenue recognition and forecasting solution LeapRev, which will make a single source for customers in need of subscription management, recurring ...

The Coca-Cola Insiders Club has returned — sort of. Though currently marked sold out on the website for the current three-month run that will see insiders receive monthly subscription boxes of goodies, ...

The holiday shopping season is in full swing — and it’s increasingly looking like “’tis the season for purchasing subscriptions.” Recurly CEO Dan Burkhart told Karen Webster in a recent discussion ...

Talking about a COVID-era subscription boom in the abstract is one thing, but there’s nothing like a real-life use case to illustrate the recurring digital dollars being generated today. “The New ...

The pandemic has affected nations around the globe and touched almost every industry, bringing the U.S. economy to a screeching halt in Q2 2020. At least one industry appears to ...

More businesses are using subscriptions to keep their operations running remotely, but Software-as-a-Service (SaaS) providers have not been immune to the pandemic’s impacts. In the Subscription Commerce Tracker, Nadim Sadek, ...

Subscription services are taking off during the pandemic, and software-as-a-service (SaaS) providers are no exception. Many of these solutions providers are offering key services for businesses with employees working from ...

For all its many horrors, 2020 has turned out to be a surprisingly good time to sell subscriptions to consumers. The latest PYMNTS/Recurly Subscription Commerce Conversion Index found that some 15 million consumers ...

If “resilience” is a bona fide buzzword flying out of 2020 (and it is), then subscriptions are its commercial embodiment. As offices and stores went dark and the population hunkered ...

As stay-at-home COVID-19 mandates have forced consumers to be housebound, companies that rely on subscription models to deliver their products and services are reaping the benefits. PYMNTS research shows that ...

Subscriptions of every description are set to the beachheads of commerce over the next year or so in a frenzy of monthly boxes, streaming entertainment services and educational media. Containing much ...

Few businesses have flourished as the pandemic has crushed almost every sector of the nation’s economy. The United States’ gross domestic product (GDP) has plummeted at an annualized rate of 32.9 ...

Digital media companies that can’t provide high-quality content and flexible subscription plans risk seeing customers hit ‘cancel,’ says Jeff Litvack, CEO and senior editor of Adweek. Litvack explains how strategically ...

The pandemic continues to have a monumental impact on commerce worldwide, with brick-and-mortar retail suffering due to unemployment, in-store safety restrictions and consumers’ concerns about contracting the virus during in-person ...

By now, we all know about the runaway success of streaming entertainment services like Disney+, which had nearly 61 million paying subscribers by late July, blowing past its own forecast ...

Consumers are spending more time at home, and many entertainment venues are either closed or operating at limited capacities. This is pushing many individuals to turn to streaming and other ...

From Main Street to Wall Street, businesses got their heads handed to them by the pandemic, with the possible exception of brands that were able to quickly leverage direct-to-consumer (D2C) ...

The ongoing COVID-19 pandemic has had a plethora of effects in addition to its devastating impact on public health, including setting in motion an economic free fall. Government-mandated social distancing ...

People like the convenience of subscribing to meal-kit services, but not always how much they cost. In the PYMNTS Subscription Commerce Tracker®, Julie Marchant-Houle, U.S. CEO of Marley Spoon and ...

Subscription commerce is giving consumers a sense of stability during an increasingly chaotic year. Customers who are staying at home and seeking low-contact, remote ways to shop during the pandemic also ...

It’s not their fault. They just happened to be the right thing at the right time. “They” are subscription commerce providers of every variety. As a direct result of pandemic lockdowns, ...

The pandemic has in a few short months radically altered how consumers shop. Even though stay-at-home orders have been eased across the U.S., many consumers have been largely homebound and still ...

More than 1 billion students worldwide migrated online in the wake of COVID-19. But even as schools plan to reopen their doors, parents are now looking to make online education ...

The pandemic has presented financial challenges for consumers and businesses alike. It has revealed at the same time the value of the subscription model in a whole new light by allowing ...

Subscriptions are retaining their strength as “everything-as-a-service” (XaaS) joins the post-COVID chorus of business models that seem tailor-made for these strange days. PYMNTS’ July 2020 Subscription Commerce Conversion Index, done in collaboration ...

Subscription services, from monthly boxes to streaming entertainment channels to SaaS licenses, saw spikes during the lockdown. But what goes up must come down, and firms built on recurring revenue ...

Stay-at-home mandates have consumers spending more on subscriptions, ranging from streaming services to buying retail products for day-to-day use. It is perhaps not surprising that merchants that are offering subscription services ...

In its fiscal 2020 Q1, streaming platform Netflix reported adding nearly 16 million new subscribers and blasting net income into orbit at $709 million, more than double its Q1 2019 ...

The ongoing COVID-19 pandemic is having wide-reaching effects on the broader subscription industry. Subscription businesses everywhere are witnessing a surge in demand for food deliveries, educational tools and other items. This growth in demand underpins ...

Consumers have turned to online subscriptions to get their caffeine fixes while the bulk of America’s 37,000 coffee shops remain shut down – with the same expectation for customization as ...

A growing share of consumers are seeking comfort and convenience in subscription services as they remain at home to curb the spread of the COVID-19 virus. Some subscription businesses such ...

Consumers are treating spending very differently today than they were even eight weeks ago. That fact is increasingly underlined in a variety of data streams: recent PYMNTS consumer surveys, the earnings ...

The global outbreak of COVID-19 has dramatically and unexpectedly hit the reset button on the entire retail ecosystem, leaving virtually no corner untouched— though the effects themselves have been highly uneven. ...

As one looks across the subscription landscape with an eye toward combating the consistent issue that churn presents, there are often small breakpoints where churn is happening and can be ...

Recurly Senior Vice President Danielle Gotkis told PYMNTS, “Balancing the need to do the right thing while keeping revenue streams alive is something that every subscription business is considering right ...

Rare and dreadful “black swan” events like the COVID-19 pandemic inevitably impose new patterns of living and working as aftereffects. Add subscription commerce to the list of industries unsettled by ...

For the last several weeks, it seems, all news has basically been on one subject, the COVID-19 pandemic — since it has been almost impossible to find anything it hasn’t ...

Fifty-eight million United States consumers canceled a subscription plan during the past six months — and that may be just the beginning. The COVID-19 pandemic is advancing, triggering a massive economic ...

You may subscribe to The Wall Street Journal, Apple Music and very likely to Netflix, among the monthly services people sign up for. That’s awesome. But are you subscribed to ...

The sharing economy has rapidly expanded in the U.S., but even the most popular innovations fall out of favor if they do not keep customers satisfied. The market’s players have ...

Complex payment plans and hidden processing fees on content sharing platforms can send subscribers looking for services elsewhere — something Patreon learned the hard way when it attempted to revise ...

   Two of the most compelling and fastest-growing sectors in the business landscape in recent years are the subscription model and the sharing economy. Similar consumer and demographic trends fuel the ...

It’s the end of the workweek, and the PYMNTS Weekender is here to make sure you didn’t miss anything with the latest in payments and commerce news. We have deep ...