Mobile Wallet Adoption 2020: Mobile Wallet Use Amid The COVID-19 Pandemic
New Data: 95% Of Consumers Don’t Use Mobile Wallets For In-Store Purchases
Mobile Wallet Adoption 2020 is the latest report in an ongoing PYMNTS series tracking U.S. consumers’ mobile wallet usage as well as the technology’s overall market potential. It is based on a survey of more than 5,550 respondents and was conducted in early to mid-March, offering insights into how the COVID-19 pandemic may have affected these trends.
Inside the April Report
- 65%: Share of 2020 retail sales that are projected to be made at merchants that accept Apple Pay
- $2.9 trillion: Projected potential value of Apple Pay transactions in 2020
- 81.2%: Share of consumers with Walmart pay-compatible smartphones in 2020
Mobile Wallet Adoption
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Apple Pay @12: Mobile Wallets Gain Ground, but Most Shoppers Still Tap a Card
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Apple Pay @11: Usage is Up, but Competitors are Gaining Ground
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Apple Pay’s Future Growth Hinges on Consumer Usage More Than Merchant Adoption
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Apple Pay Use In-Store Gets Boost From Tap to Pay
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Apple Pay At 8: Connected-Tech Consumers Lead The Way
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Mobile Wallet Adoption: Apple Pay @8: Still The Big Fish In A Small Mobile Wallets Pond
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Apple Pay At Seven: Winning the Wallet Battle but Losing the In-Store War
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Apple Pay At Six