Disbursement Satisfaction

New Data: Receivers Value Instant Payouts Enough To Pay To Get Them

Both senders and receivers recognize the importance of getting disbursements instantly. It is so important that receivers are willing to pay to get access to their funds on demand and payors will invest to offer it. PYMNTS recently surveyed 5,000 consumers and 500 microbusinesses to understand their gaps in access to instant payouts. Here is your first look at that data.

Inside the August Report
  • 8%: Share of micro businesses that can access their payments instantly
  • 80%: Portion of payors who say they allow their payees to choose how they are paid
  • 36%: Share of millennials who say they would be more likely to continue a business relationship if the payor provided a voice-enabled disbursement experience