Ingo Money - The Role Of FinTechs - Disbursements Satisfaction 2022 Series - October 2022 - Learn how FinTechs can tailor their services to meet banking customers’ rapidly shifting demands

Disbursements Satisfaction Series: The Role Of FinTechs

Why Have 68M US Consumers Opened a FinTech Bank Account?

More than one-third of U.S. consumers have opened accounts with FinTechs, even though few consider them their primary bank, according to “The Role Of FinTechs,” a collaboration with Ingo Money. A survey of 3,633 U.S. consumers reveals the use cases consumers consider when opening these accounts and what they must provide in order to become their banking go-to.

Inside the October Report

  • 17%: Share of consumers who use FinTechs as their primary FIs
  • 7: Number of services that primary FinTech customers access
  • 53%: Share of consumers using FinTechs as primary FIs who would pay extra for instant disbursements

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    Disbursements Satisfaction Report