Disbursement Satisfaction Report – October 2019
The PYMNTS Disbursement Satisfaction Report, in collaboration with Ingo Money, is designed to help measure consumer satisfaction with various disbursement methods, including paper checks, instant credit, non-instant credit and direct deposits. The report offers a detailed look at the state of consumers’ satisfaction with how they receive disbursements.
Inside the October Report
- 80%: Share of consumers that report being satisfied with instant payments
- 75%: Share of disbursements recipients who want to receive instant payments because they gain instant access to funds
- 64%: Share of consumers who are at least “somewhat” familiar with instant payments
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