Banyan

Aggregators Pushed Beyond Food Delivery to Reach Consumer Spend in 2023
Aggregators Pushed Beyond Food Delivery to Reach Consumer Spend in 2023
December 11, 2023  |  Aggregators

In 2023, restaurant aggregators have expanded the model, extending beyond food delivery, adding new features and finding innovative ways to drive loyalty. DoorDash Taps Card-Linked...

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1 in 3 Restaurant Customers Want Card-Linked Rewards
1 in 3 Restaurant Customers Want Card-Linked Rewards
December 06, 2023  |  Consumer Insights

As restaurants and aggregators alike look to drive adoption, PYMNTS Intelligence suggests that card-linked offers can go a long way. By the Numbers The October...

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Merchants Eye Embedded, Flexible Rewards to Keep Transactions Flowing
Merchants Eye Embedded, Flexible Rewards to Keep Transactions Flowing
December 04, 2023  |  Loyalty & Rewards

For forward-thinking merchants eyeing new ways to keep the transactions flowing, to keep consumers opening their wallets and wielding cards, new approaches to rewards may...

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Brands Target Families With Children to Boost Cross-Sales and Loyalty
Brands Target Families With Children to Boost Cross-Sales and Loyalty
November 29, 2023  |  Loyalty & Rewards

Families with children constitute the largest group of consumers with merchant or store credit cards — more than millennials, baby boomers, childless couples or high-income...

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Consumers’ Love of Cash Back Offers Merchants Opportunity to Increase Store Card Use
Consumers’ Love of Cash Back Offers Merchants Opportunity to Increase Store Card Use
October 30, 2023  |  Loyalty & Rewards

For merchants looking to enhance customer engagement and maintain a competitive edge in a highly competitive market, loyalty programs are a vital asset. In fact,...

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Payments Innovation Starts With Infrastructure and Ends With Personalized Experiences
Payments Innovation Starts With Infrastructure and Ends With Personalized Experiences
October 26, 2023  |  Payments Innovation

No one (other than PYMNTS readers) wakes up thinking about payments or money movement. Rather, it is what’s on the other side of the transaction...

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More Than Half of Co-Branded Card Holders Want Better Offers
More Than Half of Co-Branded Card Holders Want Better Offers
October 25, 2023  |  Loyalty & Rewards

Customer engagement is key to staying ahead of the pack in a highly competitive market, so numerous merchants and brands offer loyalty and rewards programs,...

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43% of FIs and FinTechs Say Using Receipt Data Improves Customer Experience
43% of FIs and FinTechs Say Using Receipt Data Improves Customer Experience
October 24, 2023  |  Commerce

As businesses continue to seek ways to improve customer experiences and drive operational efficiency, one strategy that is gaining traction is the use of item-level...

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How Personalized Card Reward Programs Are Driving Customer Loyalty
How Personalized Card Reward Programs Are Driving Customer Loyalty
September 19, 2023  |  Loyalty & Rewards

Card reward programs are proving to be highly effective in building customer loyalty across industries, especially the travel sector, which is roaring back after several...

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