chatbots

Microsoft Cedes the Chatbot Race and Doubles Down on Enterprise

Microsoft Cedes the Chatbot Race and Doubles Down on Enterprise
Microsoft Cedes the Chatbot Race and Doubles Down on Enterprise
September 25, 2026  |  Artificial Intelligence

Microsoft is folding the consumer version of Copilot into its workplace product and ending its effort to build a personal artificial intelligence companion, Bloomberg reported....

READ MORE >
SpaceXAI’s Grok Bot Gains Early Traction in AI Agent Push
SpaceXAI’s Grok Bot Gains Early Traction in AI Agent Push
September 22, 2026  |  Artificial Intelligence

SpaceXAI’s Grok Bot surpassed 400,000 weekly users about a month after its launch, offering an early measure of demand for the company’s push into artificial...

READ MORE >
Ryanair’s AI Resolves 80% of Customer Chats Without Humans
Ryanair’s AI Resolves 80% of Customer Chats Without Humans
September 15, 2026  |  Artificial Intelligence

Ryanair’s artificial intelligence now handles 120,000 customer chats a day across seven languages and resolves 80% of these conversations without a human agent, according to...

READ MORE >
Anthropic Deploys Claude to Automate Financial Adviser Prep Work
Anthropic Deploys Claude to Automate Financial Adviser Prep Work
September 14, 2026  |  Artificial Intelligence

Anthropic released a suite of connectors and workflow skills designed to enable financial advisers to save time on prep and paperwork so they can spend...

READ MORE >
41% of Millennials Use ChatGPT for Product Discovery
41% of Millennials Use ChatGPT for Product Discovery
September 08, 2026  |  Artificial Intelligence

Millennial shopping is producing a split between where buying decisions begin and where purchases ultimately happen. Get the Full Story Complete the form to unlock...

READ MORE >
States Defy Washington, Tech Lobby as Voter Backlash Fuels AI Regulation
States Defy Washington, Tech Lobby as Voter Backlash Fuels AI Regulation
September 02, 2026  |  Artificial Intelligence

The technology industry’s campaign to block state regulation of artificial intelligence is losing political force as public anxiety and election-year pressures embolden lawmakers to advance...

READ MORE >
ChatGPT Faces Greater Regulatory Oversight by EU
ChatGPT Faces Greater Regulatory Oversight by EU
August 31, 2026  |  Legal & Regulation

  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

READ MORE >
Nvidia Considers Backing Perplexity at $30 Billion Valuation
Nvidia Considers Backing Perplexity at $30 Billion Valuation
August 24, 2026  |  Artificial Intelligence

Nvidia is considering taking part in a new funding round for artificial intelligence startup Perplexity, The Information reported Sunday (Aug. 23). Get the Full Story...

READ MORE >