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chatbots
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Credit UnionsDeep Dive: How Digital Trends Have Defined CUs' Moves In...
The ongoing pandemic has forced credit unions to pivot toward digital processes as members and businesses...
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Credit UnionsBECU On Why It Pays To Think Like A Challenger...
Consumers’ affinity for online banking solutions, especially mobile banking, is far from new. The...
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Artificial IntelligenceHow JD.com Uses AI To Connect Consumers With Commerce
There is nothing worse than trying to get customer service from a less than...
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CoronavirusHow Hospitals Use AI To Triage The Triage
Unless one is having a medical emergency, going to an ER, in general, is...
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InvestmentsSamsung Leads $20M Investment In Smart Chatbot Platform Directly
Directly, a company focused on making chatbots more user-friendly and intelligent, has secured $20...
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InvestmentsAI-Powered Travel Bot Eddy Travels Raises $500K In Pre-Seed Funding
An artificial intelligence (AI)-powered travel bot called Eddy Travels has raised about $500,000 in...
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ChatbotsPSCU Uses Automation To Streamline Call Center Interactions
Payments credit union service organization PSCU unveiled the deployment of desktop automation via its...
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Digital BankingNEW REPORT: Behind Regions Bank's AI-Powered Digital-First Push
In the face of growing competition, banks around the world are working hard to...
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ChatbotsFacebook Acquires Chatbot Startup For Libra Support
Israel-based hybrid chatbot startup Servicefriend was acquired by Facebook to build customer service bots...
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DisbursementsHow AI, ML Are Revitalizing The Insurance Claims Process
The insurance industry has a reputation for slow procedures and even slower payments, and...
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Safety and SecurityChatbot Company Sued By Delta Over Data Breach
Delta Airlines Inc. has filed a lawsuit against a firm that powered a chatbot...
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Credit UnionsDeep Dive: How AI Is Changing The CU Landscape
A Deep Dive that explores how credit unions are utilizing artificial intelligence for fraud...
