Subscription services are taking off during the pandemic, and software-as-a-service (SaaS) providers are no exception. Many of these solutions providers are offering key services for...
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For software providers, churn is the enemy against which they are always fighting — in both its voluntary and involuntary forms. Get the Full Story...
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As one looks across the subscription landscape with an eye toward combating the consistent issue that churn presents, there are often small breakpoints where churn...
The sharing economy has rapidly expanded in the U.S., but even the most popular innovations fall out of favor if they do not keep customers...
Complex payment plans and hidden processing fees on content sharing platforms can send subscribers looking for services elsewhere — something Patreon learned the hard way...