consumer insight

The Battle for AI Isn’t About Models. It’s About Habits

The Battle for AI Isn’t About Models. It’s About Habits
The Battle for AI Isn’t About Models. It’s About Habits
April 09, 2026  |  artificial intelligence

Think about how you shop. Not how you used to shop, but how you actually shop now. You probably do most of it on Amazon....

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Wall Street Rally Overpowers Housing Slump to Lift Household Wealth
Wall Street Rally Overpowers Housing Slump to Lift Household Wealth
March 19, 2026  |  Economy

Rising stock prices helped drive an increase in Americans’ net worth in the fourth quarter of 2025, the Federal Reserve said Thursday (March 19). Get...

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Fashion’s Creative Clock Now Runs on AI
Fashion’s Creative Clock Now Runs on AI
December 08, 2025  |  artificial intelligence

Fashion brands are facing faster trend cycles and rising pressure to design, produce and personalize at the speed of consumer demand. Artificial intelligence (AI) has...

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CFOs Speed Time to Cash™ and Redefine Business Resilience
CFOs Speed Time to Cash™ and Redefine Business Resilience
December 01, 2025  |  Accounts Receivable

The role of the finance function is being re-written as companies increasingly are no longer satisfied with observing cash flow in the rearview mirror. Instead,...

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Legacy Identity Systems Push Billions Out the Back Door
Legacy Identity Systems Push Billions Out the Back Door
November 28, 2025  |  Consumer Insights

Identity makes the world of commerce and payments go ‘round. But its fundamental role in driving modern customer experiences and defending against fraud can often...

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Consumers Pay for Card Features That Deliver Flexibility and Control
Consumers Pay for Card Features That Deliver Flexibility and Control
November 26, 2025  |  Credit Cards

Credit cards remain central to how consumers navigate everyday financial demands, especially when prices, income cycles and needs do not always align. The latest PYMNTS...

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The Five Rules of Engagement for Gen Z Spending and Payments
The Five Rules of Engagement for Gen Z Spending and Payments
July 14, 2025  |  Consumer Insights

Generation Z is rewriting the rules of engagement for the financial services sector. Full stop. As the first true digital natives, their expectations, spending patterns...

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Only 40% of US Consumers Plan Their Next Financial Move
Only 40% of US Consumers Plan Their Next Financial Move
June 16, 2025  |  Consumer Insights

A fundamental shift in consumer financial behavior is redefining the landscape for banking institutions, revealing that even high income doesn’t guarantee proactive money management when...

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Gen Z’s Digital Expectations Force Banks Into Innovation Overdrive
Gen Z’s Digital Expectations Force Banks Into Innovation Overdrive
June 16, 2025  |  Consumer Insights

The most digitally-native cohort is rapidly reshaping the financial services landscape. With their purchasing power projected to reach $12 trillion in just five years and...

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