consumer insights

A Third of Consumers Cite Security for Avoiding Mobile Bill Payments
A Third of Consumers Cite Security for Avoiding Mobile Bill Payments
January 04, 2024  |  Mobile Wallets

Mobile wallets have gained significant popularity in recent years, providing consumers with a convenient and fast way to make purchases without the need for cash...

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Chinese Consumers Are Saving Rather Than Spending Amid Economic Downturn 
Chinese Consumers Are Saving Rather Than Spending Amid Economic Downturn 
December 21, 2023  |  Consumer Insights

Chinese consumers are reportedly feeling the effects of the country’s economic downturn.  This downturn, characterized by declining exports, a slowdown in manufacturing and a property...

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Gen Z Shows Resilience to Inflation but Adjusts Shopping Habits
Gen Z Shows Resilience to Inflation but Adjusts Shopping Habits
December 20, 2023  |  Consumer Insights

Gen Z, born in the late 1990s, is considered the first digitally native generation, with a greater inclination toward online shopping and digital activities and...

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Consumer Confidence Climbs as Business Conditions and Job Availability Improve
Consumer Confidence Climbs as Business Conditions and Job Availability Improve
December 20, 2023  |  Consumer Insights

Consumer confidence surged in December, reaching a level last seen in July.  There was greater optimism in consumers’ assessments of both current business and labor...

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China’s Once-Dependable Tourists Are Growing Younger and Spending Less
China’s Once-Dependable Tourists Are Growing Younger and Spending Less
December 17, 2023  |  Consumer Insights

Chinese tourists are traveling again, but reportedly aren’t spending like they did before the pandemic. There was a time when the retail world catered to...

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40% of Bank Customers Still Don’t Trust Online Authentication When Making Purchases
40% of Bank Customers Still Don’t Trust Online Authentication When Making Purchases
December 15, 2023  |  Authentication

In today’s digital era, banking customers are asserting more control over their financial security and no longer relying solely on their banks to protect their...

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Cash-Strapped Consumers Are Still Buying Small Indulgences
Cash-Strapped Consumers Are Still Buying Small Indulgences
December 14, 2023  |  Retail

There is an economic theory that can be traced back to the Great Depression of the 1930s: the Lipstick Effect, which suggests that even in...

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28% of Loyal Subscribers Would Cancel Due to Excessive Promotional Materials
28% of Loyal Subscribers Would Cancel Due to Excessive Promotional Materials
December 08, 2023  |  Subscriptions

With the subscription market becoming increasingly crowded, merchants need to be aware of the factors that may lead to the cancellation of loyal subscribers. PYMNTS...

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What Electric Vehicles, Impossible Foods and Buy Now, Pay Later Teach Us About Early Adopters
What Electric Vehicles, Impossible Foods and Buy Now, Pay Later Teach Us About Early Adopters
December 04, 2023  |  Consumer Insights

It seemed impossible. A product that looked like beef, bled like beef, and cooked like beef made entirely out of plants. But Impossible Foods and...

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