consumer insights

Revolving Credit Jumped in April as Consumers Loaded Up on Card Debt
Revolving Credit Jumped in April as Consumers Loaded Up on Card Debt
June 06, 2025  |  Economy

The paydowns earlier this year were temporary. And as the latest consumer credit data from the Federal Reserve on Friday (June 6) indicated, consumers turned...

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37% of Shoppers Go In-Store for Beauty Products, Leading All Categories
37% of Shoppers Go In-Store for Beauty Products, Leading All Categories
May 30, 2025  |  Retail

Despite the persistent surge of eCommerce, recent data indicates that physical retail locations continue to play a vital role in consumer purchasing habits, attracting shoppers...

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Consumers 2.4 Times More Likely to Use Digital Wallets for Travel Than Groceries
Consumers 2.4 Times More Likely to Use Digital Wallets for Travel Than Groceries
May 28, 2025  |  Consumer Insights

Despite ongoing efforts to incentivize credit card usage through rewards programs, American consumers maintain a clear preference split for payment methods based on purchase type....

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Card Issuers Maximize Customer Lifetime Value by Expanding Product Mix
Card Issuers Maximize Customer Lifetime Value by Expanding Product Mix
May 23, 2025  |  Consumer Finance

Forget complicated finance jargon. Whether it’s giant bank JPMorganChase or financial technology startup Stripe, offering shoppers the right mix of credit and debit cards and...

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New Data Shows Premium Cards Win Big as Consumers Chase Top-Tier Rewards
New Data Shows Premium Cards Win Big as Consumers Chase Top-Tier Rewards
May 21, 2025  |  Credit Cards

How you pay for that new sofa you just bought on Wayfair matters deeply to the bank that issued your credit card. Consumers have, on...

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47% of Consumers Check Customer Feedback Before Buying Recommended Items
47% of Consumers Check Customer Feedback Before Buying Recommended Items
May 15, 2025  |  Social Commerce

Despite the booming influencer marketing landscape, American consumers exhibit a strong inclination to conduct independent research before committing to a purchase based on a social...

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BofA: Spending Growth Slowing Among All Income Groups
BofA: Spending Growth Slowing Among All Income Groups
May 11, 2025  |  Consumer Insights

New research from Bank of America (BofA) shows consumer spending slowing for all income levels. That data, released by the Bank of America Institute on...

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Fed: Consumer Expectations ‘Deteriorate Sharply’ in Wake of Tariffs
Fed: Consumer Expectations ‘Deteriorate Sharply’ in Wake of Tariffs
May 08, 2025  |  Consumer Insights

Americans have a bleak outlook about their financial futures, new Federal Reserve data shows. The latest edition of the Federal Reserve Bank of New York’s...

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Consumers Took on More Debt in March, Reversing Previous Paydowns
Consumers Took on More Debt in March, Reversing Previous Paydowns
May 07, 2025  |  Consumer Finance

It looks like the paydowns on debt, for most U.S. households, were just a temporary lull. Last month, PYMNTS reported that consumers had cut down...

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