D2C

Warm Weather and Warehouse Issues Stomp on Doc Martens’ Profits
Warm Weather and Warehouse Issues Stomp on Doc Martens’ Profits
January 19, 2023  |  Retail

Bootmaker Dr. Martens is blaming balmy weather and warehouse troubles for declining profits. In a trading update Thursday (Jan. 19), CEO Kenny Wilson said that while demand for the...

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Allbirds Says eCommerce-Only Model Limits D2C Brands’ Growth Potential
Allbirds Says eCommerce-Only Model Limits D2C Brands’ Growth Potential
January 18, 2023  |  Retail

As D2C brands build their followings, remaining digital-only can restrict their growth. In an interview with PYMNTS, Joey Zwillinger, co-founder and co-CEO of direct-to-consumer (D2C)...

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Customers Reward CEO’s Honest Emailed Apology
Customers Reward CEO’s Honest Emailed Apology
January 15, 2023  |  eCommerce

When olive oil startup Graza botched orders for some customers, its CEO decided to apologize. Corporate apologies are nothing new, but it was the way...

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Fill ‘Er Up: Will the Refill Economy Be the Sequel to the ‘Buy Local’ Movement?
Fill ‘Er Up: Will the Refill Economy Be the Sequel to the ‘Buy Local’ Movement?
January 14, 2023  |  Retail

Amid rising prices, refill commerce is taking over, offering consumers discounts while securing sales for brands. Consumers are looking for options to save, while retailers...

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Molson Coors Bets on D2C with Online-only Mocktail Brand
Molson Coors Bets on D2C with Online-only Mocktail Brand
January 12, 2023  |  Retail

Molson Coors is stepping up its digital presence with the launch of D2C-only mocktails. The beverage giant, which owns a range of popular alcoholic brands, including...

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Building The House of LR&C Apparel Brand Takes More Than Celebrity Backing
Building The House of LR&C Apparel Brand Takes More Than Celebrity Backing
January 12, 2023  |  Retail

Experienced leadership is always valuable and having a few crises under your belt never hurts. That’s the message from Christine Day, CEO of fashion brand The House...

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Amazon’s Buy With Prime Sets Sights on Off-Platform Payments Ubiquity
Amazon’s Buy With Prime Sets Sights on Off-Platform Payments Ubiquity
January 10, 2023  |  Retail

Job cuts and slowing growth aside, Amazon’s payments ubiquity march — reaching well beyond its own platform — continues unabated. By making Buy With Prime available...

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Subscription Business Performance Tied to One Key Metric Few Manage
Subscription Business Performance Tied to One Key Metric Few Manage
January 09, 2023  |  Subscriptions

Businesses seeking long-term success are digging into available metric data to keep customers coming back. Subscription companies have been one of the hardest-hit retail sectors...

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D2C Brings Peace of Mind and Payment Plans to Pre-Owned Wedding Dress Market
D2C Brings Peace of Mind and Payment Plans to Pre-Owned Wedding Dress Market
January 09, 2023  |  Retail

For time immemorial the bridal industry in the U.S. has been a white-glove retail experience. It’s a custom service and sizing model business model that’s...

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