In the mobile order-ahead space, consumers are not getting what they ordered – and that doesn’t mean burgers or salads. What consumers really want from...
A significant number of consumers want their favorite quick-service restaurants (QSRs) to offer mobile ordering via applications. Yet a relatively small percentage of restaurants offer that...
To help diners purchase their favorite foods from Portillo’s Hot Dogs and Nekter Juice Bar, food ordering platform Olo is testing out in-car ordering. Consumers can...
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For an entire generation of consumers, booking a restaurant by telephone is as foreign an activity as using a rotary phone or creating a document...
Google has recently upped its game in the food service area of retail, further proof that innovation is heating up when it comes to restaurants...
Google users can now place restaurant orders right from Google Maps, Google Assistant or Google Search. The function taps into partnerships with delivery companies, and...
Coffee chains are brewing up a battle over customer loyalty: After news surfaced that Starbucks was updating its rewards offering, Dunkin’ is revamping its own...
Innovators are seeing the potential to shape the way consumers place their orders at quick-service restaurants (QSRs) through digital technology. Bensen AI Co-founder Adam Sandler has...