As restaurants look to boost the efficiency of their drive-thru lanes with digital technologies, Chick-fil-A has taken inspiration from competitors with its new test of...
New technology is bringing the drive-thru order wherever consumers’ cars may be. On Dec. 16, BurgerFi, a North Palm Beach, Florida-based fast-casual chain with around...
With the need for speed superseding other considerations for many restaurant customers, brands are making compromises to boost their throughput. At Morgan Stanley’s Global Consumer...
After months of rapid innovation with Taco Bell store designs, the restaurant’s parent company, Yum! Brands, is looking to bring a similar approach to its...
In the race to create the drive-thru of the future, McDonald’s just pulled ahead. The company announced on Wednesday (Oct. 27) that it is partnering...
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The automated drive-thru competition is heating up. McDonald’s recently revealed that it is trying out automated order-taking technologies at 10 drive-thru restaurants in Chicago. Customers...
Fast-tracking digital investments has not only become a priority for QSRs during the pandemic, but a necessity, says Steph So, head of digital experience for...
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