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Payment Choice Helps Decide Where Nearly Two-Thirds of US Shoppers Buy

Payment Choice Helps Decide Where Nearly Two-Thirds of US Shoppers Buy
Payment Choice Helps Decide Where Nearly Two-Thirds of US Shoppers Buy
August 24, 2026  |  Consumer Insights

A merchant can win the product search, the price comparison and the trip to checkout, only to discover that how a customer wants to pay...

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AI Agents Become the API Economy’s Biggest New Customers
AI Agents Become the API Economy’s Biggest New Customers
August 24, 2026  |  Artificial Intelligence

Every financial API was built for a human developer, a human analyst, or a human customer. A person queries the endpoint. A person reviews the...

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Issuer Processors Expand From Cards Into Accounts and Money Movement
Issuer Processors Expand From Cards Into Accounts and Money Movement
August 21, 2026  |  Payment Methods

The card-issuing platforms that grew up alongside, and serving, FinTechs are following their customers into businesses that have little to do with issuing another card....

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Banks Prepare Payments for AI Commerce
Banks Prepare Payments for AI Commerce
August 21, 2026  |  Payments Innovation

Watch more: Need to Know With Thales’ Caio Reis Banks are rebuilding payments systems for transactions that may soon be initiated by software rather than...

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Credit Union Chatbot Adoption Jumps From 3% to 46%
Credit Union Chatbot Adoption Jumps From 3% to 46%
August 21, 2026  |  SMBs

Artificial intelligence (AI) may be climbing the strategic agenda at credit unions, but the most consequential gap is no longer one of awareness. It is...

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83% of Financial Firms Rate ID Systems Highly Despite Customer Friction
83% of Financial Firms Rate ID Systems Highly Despite Customer Friction
August 21, 2026  |  Digital Identity

Financial firms have confidence to spare in digital identity systems, even when the results leave plenty of room for improvement. The January 2026 PYMNTS Intelligence...

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Airbnb Tests AI Search After Automating 45% of Support
Airbnb Tests AI Search After Automating 45% of Support
August 20, 2026  |  Artificial Intelligence

Airbnb is building artificial intelligence into nearly every step of a trip, not just the chatbot. The company’s AI customer-service assistant now resolves nearly 45%...

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Walmart and Amazon Rewrite the Price War
Walmart and Amazon Rewrite the Price War
August 20, 2026  |  Retail

Years of inflation, promotions, personalized discounts and constantly shifting online prices have made shoppers better at finding deals. They have also made it harder for...

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