Karen Webster

The Creative Destruction and Rebuild of the Payments Business Model
The Creative Destruction and Rebuild of the Payments Business Model
November 20, 2025  |  artificial intelligence

In 1878, Randolph McCoy accused Floyd Hatfield of stealing a pig. The trial ruled in favor of Hatfield. That pig became the spark that ignited...

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The Labor Economy Becomes the Innovation Economy
The Labor Economy Becomes the Innovation Economy
November 05, 2025  |  Artificial Intelligence

My hometown of Baltimore was the first city to install gas street lights in 1816 in an effort to curb crime. More cities quickly followed...

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Why 30 Million US Consumers No Longer Search.
Why 30 Million US Consumers No Longer Search.
October 22, 2025  |  artificial intelligence

For nearly three decades, the internet rewarded people who knew how to find information fast. The pros learned to turn questions into a few notable...

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The BNPL Story Everyone’s Getting Wrong
The BNPL Story Everyone’s Getting Wrong
October 15, 2025  |  BNPL

Easy loans are luring millions of Americans into a dangerous cycle of debt. Young people, particularly college students, are being seduced by easy credit and...

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How Time Became the Next Great Asset Class
How Time Became the Next Great Asset Class
October 08, 2025  |  artificial intelligence

In 1915, a Wall Street analyst named Benjamin Graham saw an opportunity. Guggenheim Exploration was trading as a single stock, but it held shares in...

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Gen AI: The Technology That Broke the Adoption Curve
Gen AI: The Technology That Broke the Adoption Curve
October 01, 2025  |  artificial intelligence

When Neil Armstrong and Buzz Aldrin landed on the Moon in 1969, their giant leap for mankind was also a giant mass of dependencies navigated...

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The Rise of AI Agents and the Fall of Digital Wallets
The Rise of AI Agents and the Fall of Digital Wallets
September 24, 2025  |  artificial intelligence

In 1996 the Palm Pilot felt like the future. For those unfamiliar (or not yet born), the Palm Pilot was a pocket computer that organized...

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Don Kingsborough: Catalyst, Colleague and Friend
Don Kingsborough: Catalyst, Colleague and Friend
September 22, 2025  |  Innovation

March 7, 1947  –  September 13, 2025 Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

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Department Stores of the Future Are AI Agents
Department Stores of the Future Are AI Agents
September 17, 2025  |  artificial intelligence

There’s a little of my mother in my grocery cart. Downy Fabric Softener, Reynolds Wrap and Philadelphia Cream Cheese are brands I still buy without...

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