Loyalty and Rewards

Starbucks’ US Loyalty Membership Increases 15% Despite Watered-Down Rewards
Starbucks’ US Loyalty Membership Increases 15% Despite Watered-Down Rewards
May 02, 2023  |  Earnings

Despite initial pushback to Starbucks’ recent changes to its rewards structure, consumers continue to engage with the program, suggesting that loyalty apps can be effective even as brands...

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Uber Eats Leverages Discounting to Maintain Aggregator Usage Amid Inflation
Uber Eats Leverages Discounting to Maintain Aggregator Usage Amid Inflation
May 02, 2023  |  Delivery

As restaurant aggregators push back on inflation-related trade-down, discounts are key to maintaining frequency. Get the Full Story Complete the form to unlock this article...

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Delivery Services Leverage Discounts and Subscriptions to Retain Price-Sensitive Customers
Delivery Services Leverage Discounts and Subscriptions to Retain Price-Sensitive Customers
April 24, 2023  |  Delivery

As aggregators look to maintain customer frequency amid inflation, affordability is key. Get the Full Story Complete the form to unlock this article and enjoy...

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Sweetgreen Relaunches Subscription as Restaurants Weigh Paid Versus Free Perks
Sweetgreen Relaunches Subscription as Restaurants Weigh Paid Versus Free Perks
April 24, 2023  |  Loyalty & Rewards

As restaurants balance loyalty and profit concerns, some offer paid subscriptions and others free rewards. Get the Full Story Complete the form to unlock this...

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Restaurants Seek New Tech Partnerships to Drive Digital Sales
Restaurants Seek New Tech Partnerships to Drive Digital Sales
April 21, 2023  |  Restaurant innovation

This week in restaurants, Nathan’s Famous taps ghost kitchens, and USHG launches new loyalty apps.  Get the Full Story Complete the form to unlock this article and enjoy unlimited...

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Delta Sees Strong Summer Travel Bookings Despite Broader Economic Challenges
Delta Sees Strong Summer Travel Bookings Despite Broader Economic Challenges
April 13, 2023  |  Earnings

While the travel sector overall presents a mixed outlook for 2023, consumers are booking air travel as seen in the performance of Delta Air Lines...

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Madison Reed Expands ‘Uniquely Curated’ Membership and Rewards Programs
Madison Reed Expands ‘Uniquely Curated’ Membership and Rewards Programs
April 13, 2023  |  Retail

Hair color brand Madison Reed has expanded its membership and rewards programs. Get the Full Story Complete the form to unlock this article and enjoy...

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Albertsons Grows Rewards Program to Drive Loyalty Amid Inflation
Albertsons Grows Rewards Program to Drive Loyalty Amid Inflation
April 11, 2023  |  Earnings

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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This Time Around, Amazon’s Restaurant Strategy May Be Easier to Swallow
This Time Around, Amazon’s Restaurant Strategy May Be Easier to Swallow
March 30, 2023  |  Amazon

The old saying in hockey is to skate to where the puck is going to be. Get the Full Story Complete the form to unlock...

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