loyalty

Loyalty programs are structured marketing strategies designed by merchants to encourage customers to continue to shop at or use the services of businesses associated with each program.

Rent the Runway Expanding Focus, Going Limited for Loyalty, the Curated Home Ecosystem
Rent the Runway Expanding Focus, Going Limited for Loyalty, the Curated Home Ecosystem
December 10, 2021  |  Today In Data

Retail brands see themselves capturing consumers’ interest with limited-edition offerings. Plus, Restoration Hardware prioritizes the curated home ecosystem for 2022, and Rent the Runway says...

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Report: Hassle-Free Cancellation, Refund Options Put Pandemic-Weary Travelers at Ease
Report: Hassle-Free Cancellation, Refund Options Put Pandemic-Weary Travelers at Ease
December 10, 2021  |  Consumer Payments

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The Amazon Prime Effect Spreads as More Retailers Convert Free Loyalty to Paid Memberships
The Amazon Prime Effect Spreads as More Retailers Convert Free Loyalty to Paid Memberships
December 09, 2021  |  Loyalty & Rewards

In recent years, there’s been a collective realization that loyalty programs are generally not engaging or valued enough by consumers to even know they belong...

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Credit Unions That Lag on Digital Strategy Lose out on Customer Loyalty
Credit Unions That Lag on Digital Strategy Lose out on Customer Loyalty
December 07, 2021  |  Credit Unions

For financial institutions of all types — but especially credit unions — the great digital shift has taken on special urgency over the past 18...

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Taco Bell Speaks Out About Aggregators and Retaining Control of Customer Relationships
Taco Bell Speaks Out About Aggregators and Retaining Control of Customer Relationships
December 01, 2021  |  Restaurant innovation

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US Consumers Forgo Medical Treatments Over Lack of Healthcare Payments Options
US Consumers Forgo Medical Treatments Over Lack of Healthcare Payments Options
December 01, 2021  |  Healthcare

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Subscription Merchants Challenged to Create ‘Ideal Experience’ to Reduce Customer Churn
Subscription Merchants Challenged to Create ‘Ideal Experience’ to Reduce Customer Churn
November 29, 2021  |  Subscription Commerce

Subscription commerce’s turbo-charged growth, unsurprisingly, has been fueled by the pandemic. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

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63% of Grocery Store Shoppers Say Loyalty Programs Influence Where They Shop
63% of Grocery Store Shoppers Say Loyalty Programs Influence Where They Shop
November 04, 2021  |  Loyalty & Rewards

Amidst all the changes that have taken place over the last 18 months during the digital shift, one institution stands out from the rest: the...

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Today in Retail: Allbirds Makes Public Debut; Nike Links Loyalty Program With Dick’s Sporting Goods
Today in Retail: Allbirds Makes Public Debut; Nike Links Loyalty Program With Dick’s Sporting Goods
November 03, 2021  |  Retail

In today’s top retail news, Allbirds CEO Joey Zwillinger says he sees a path to profitability for his newly public company, while Dick’s Sporting Goods...

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