monday conversation

The Cure for Healthcare’s Collections Problem Starts at the Front Desk
The Cure for Healthcare’s Collections Problem Starts at the Front Desk
November 09, 2026  |  Healthcare

Watch more: Monday Conversation With Superscript’s Rahul Naidoo The medical bill that lands in the mailbox six weeks after an appointment is one of the...

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RSA Warns Banks of the Risk of the Shadow Agent Explosion
RSA Warns Banks of the Risk of the Shadow Agent Explosion
November 02, 2026  |  Cybersecurity

Watch more: Monday Conversation With RSA Security’s Greg Nelson For anyone who remembers carrying an RSA SecurID key fob to log in to work, the...

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AI Agents Could Fill Treasury’s Looming Talent Gap
AI Agents Could Fill Treasury’s Looming Talent Gap
October 19, 2026  |  Artificial Intelligence

Watch more: Monday Conversation With Fifth Third Bank’s Katherine Weislogel There’s a workforce problem brewing in corporate treasury departments, and it has little to do...

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Do Banks Need AI Employees More Than They Do Core Upgrades?
Do Banks Need AI Employees More Than They Do Core Upgrades?
October 12, 2026  |  Artificial Intelligence

Watch more: Monday Conversation With Kastle’s Rishi Choudhary Rishi Choudhary, Co-Founder and CEO of Kastle, believes that banks have been approaching AI modernization from the wrong...

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Nubank Alum Launches Decade to Give Money an AI Copilot
Nubank Alum Launches Decade to Give Money an AI Copilot
October 05, 2026  |  Investments

Watch more: Monday Conversation With Decade’s Vitor Olivier Vitor Olivier spent years building the infrastructure behind Nubank, the Brazilian digital bank that gave roughly 100...

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The Fraud Economy Has a Supply Chain, and Erin West Is Going After It
The Fraud Economy Has a Supply Chain, and Erin West Is Going After It
September 28, 2026  |  Fraud Prevention

Watch more: The Digital Shift With Operation Shamrock’s Erin West The morning before she spoke with PYMNTS CEO Karen Webster, Erin West took a call...

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Affirm Bets on Where Borrowers Are Headed
Affirm Bets on Where Borrowers Are Headed
September 21, 2026  |  BNPL

Watch more: Monday Conversation With Affirm’s Libor Michalek Picture someone who had a bad year. A few bills went unpaid, and their credit score took...

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Mastercard’s Sherri Haymond on Letting AI Shop While Consumers Stay in Charge
Mastercard’s Sherri Haymond on Letting AI Shop While Consumers Stay in Charge
September 14, 2026  |  Artificial Intelligence

Watch more: The Agentic Experience With Mastercard’s Sherri Haymond AI can find the shoes, compare prices and locate a merchant with the right size. The...

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SoFi Tech Solutions’ New President Is Building the AWS of Finance
SoFi Tech Solutions’ New President Is Building the AWS of Finance
August 31, 2026  |  Payments Innovation

Watch more: Monday Conversation With SoFi’s Kathleen Pierce-Gilmore Former Visa executive Kathleen Pierce-Gilmore is three months into her new role as president of SoFi Technology...

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