In an era where customer loyalty is as fleeting as the latest trend, artificial intelligence (AI) is emerging as a potential game-changer, empowering businesses to...
Making chatbots for commerce could get easier thanks to a partnership between Amazon and Dashbot. Get the Full Story Complete the form to unlock this...
Google has begun rolling out a feature that gives shoppers more personalized results. Get the Full Story Complete the form to unlock this article and enjoy...
Amid ongoing consumer belt-tightening, The RealReal is seeing personalized messaging go a long way toward incentivizing spending. Get the Full Story Complete the form to unlock...
Chipotle Mexican Grill is targeting its messaging based on digital data from its loyalty members, as across the restaurant industry, leading players are competing to...
Jill Moser, SVP Offers, Loyalty at Mastercard, told Karen Webster that we’re entering a new age of hyper-personalization, where context is critical. Get the Full...
Credit unions (CUs) provide financial services to a community of members often connected by location, work or education. Although many CUs might not have the...
Tory Marpe, vice president of loyalty and CRM at The Container Store, told PYMNTS that the days of one-size-fits-all loyalty programs are over. Get the...
The 2023 holiday shopping season provided little reprieve from rising prices, and United States consumers sought ways to manage spending. This made card-linked offers especially...