personalization

Chipotle Looks to Personalization to Boost Rewards Members’ Engagement
Chipotle Looks to Personalization to Boost Rewards Members’ Engagement
July 26, 2023  |  Earnings

As Chipotle looks to grow its already significant base of loyal customers, the brand is turning to personalized messaging to boost engagement.  The fast-casual giant,...

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Qualcomm and Meta Collaborate to Bring Gen AI on Devices
Qualcomm and Meta Collaborate to Bring Gen AI on Devices
July 18, 2023  |  artificial intelligence

Qualcomm Technologies is collaborating with Meta to make available Llama 2-based artificial intelligence (AI) implementations on smartphones and PCs. The implementations are expected to be launched in...

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Bridge Millennials Have Become Restaurants’ Digital Diners
Bridge Millennials Have Become Restaurants’ Digital Diners
July 18, 2023  |  Connected Economy

As consumers across the board slowly increase their engagement with restaurants’ eCommerce options, bridge millennials — those between their mid-thirties and mid-forties — are leading...

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Brands Are Turning to Virtual Shopping to Measure Event Impact 
Brands Are Turning to Virtual Shopping to Measure Event Impact 
July 13, 2023  |  Retail

During the summer, when outdoor events are in demand, retailers are embracing virtual experiences. It’s not because they can’t stand the heat but because while...

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Cybersecurity Is Driving Banks to the Cloud
Cybersecurity Is Driving Banks to the Cloud
July 03, 2023  |  Digital Banking

Digital banking quickly became standard for consumers nationwide as the pandemic cemented a shift to mobile that had been years in the making. Consumers expect...

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Personalized Skincare Puts a Fresh Face on Heyday’s Subscription Model
Personalized Skincare Puts a Fresh Face on Heyday’s Subscription Model
June 27, 2023  |  Retail

If TikTok told you to rotate your skincare products biweekly, you probably started to rotate your skincare regimen. Or you know someone who did. But...

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Personalized Solutions Unlock Instant Payments Differentiation for Corporates
Personalized Solutions Unlock Instant Payments Differentiation for Corporates
June 22, 2023  |  Digital Banking

The positive feedback loop between digitization and end-user expectations is transforming banking, finance and payments. And as the world evolves, those firms that fall behind...

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How Large Merchants Make Omnichannel Shopping Seamless
How Large Merchants Make Omnichannel Shopping Seamless
June 16, 2023  |  Omnicommerce

Consumer expectations have shifted dramatically post-pandemic. People now want the same level of service across all channels, whether shopping online, in a store or via...

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Grocers Raise the Personalization Bar in Race for Digital Loyalty
Grocers Raise the Personalization Bar in Race for Digital Loyalty
June 12, 2023  |  Retail

Grocers are investing heavily in stepping up their ability to personalize the digital experience with consumer data, and these efforts, PYMNTS research suggests, are paying...

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