Loyalty is a beautiful thing for consumers and retailers, and loyalty in the beauty space is doubly so, in that choice of retailers and products...
Regardless of income level, we’re all wary of what things cost and where the best deal can be had, online or in-store. It’s not too...
Etsy continues to rework its positioning to encourage consumers to think of Etsy as a go-to destination for all things shopping, instead of a niche...
With rewards helping to maintain diner loyalty amid inflation, Chipotle is beefing up its program. On a call with analysts Tuesday (April 25) discussing the...
Cosmose AI has received an investment that values it at $500 million. The firm will use the new investment from the Web3 technology focused Near...
Fears of a recession are stressing consumers and complicating banks’ efforts to deliver winning customer service. More than eight in 10 bank executives, for example,...
As grocers look to maintain customer loyalty amid inflation, PYMNTS research reveals digital is key. The Context Digital channels are key to grocers’ ability to...
Consumers are looking for answers as they navigate turbulent macroeconomic seas. Brian Scott, chief growth officer at PSCU, told PYMNTS that credit unions have a...
Keeping pace with and meeting shifting customer expectations is a perennial challenge across the financial services industry. A 2022 study found 51% of retail banks...