PYMNTS eBook

Contingent Workers Spark Need for Agile Workforce Payments

Contingent Workers Spark Need for Agile Workforce Payments
Contingent Workers Spark Need for Agile Workforce Payments
July 02, 2025  |  Opinion

As companies expand their global contingent workforce, efficient cross-border payments become essential, Papaya Global Chief Product Officer Amit Levi writes in in a new PYMNTS eBook,...

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Are Payments at the Halfway Mark of 2025, or a Defining Moment?
Are Payments at the Halfway Mark of 2025, or a Defining Moment?
July 01, 2025  |  Opinion

The payments industry is at a defining moment, Stax Payments Chief Transformation Officer Adam Gray writes in a new PYMNTS eBook, “Halftime 2025: Charting the...

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Bank Account Data Becomes the Lender’s Trust Engine
Bank Account Data Becomes the Lender’s Trust Engine
June 30, 2025  |  Opinion

Bank account data can help protect firms from fraud, ValidiFI Head of Product Isaac White writes in a new PYMNTS eBook, “Halftime 2025: Charting the...

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Payments Execs Say Mergers and Instant Payments Reshape Industry Playbook for Rest of 2025
Payments Execs Say Mergers and Instant Payments Reshape Industry Playbook for Rest of 2025
June 24, 2025  |  Opinion

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Mining the Insights Hidden in Your Customers’ Payment Inquiries
Mining the Insights Hidden in Your Customers’ Payment Inquiries
May 15, 2025  |  Opinion

Pursue clarity rather than complexity in customer conversations, Worldpay SVP, Go to Market Global Enterprise Maria Prados writes in a new PYMNTS eBook, “The Listening...

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How to Bridge the Gap Between FinTechs and Financial Institutions
How to Bridge the Gap Between FinTechs and Financial Institutions
May 14, 2025  |  Opinion

Collaboration between credit unions and FinTechs can shape the future of financial services, Velera Chief Product Officer Denise Stevens writes in a new PYMNTS eBook,...

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Turning Customer Conversations Into Actionable Insights
Turning Customer Conversations Into Actionable Insights
May 13, 2025  |  Opinion

Customer conversations are a gold mine for business innovation, ValidiFI Customer Operations EVP Mark Lashmar writes in a new PYMNTS eBook, “The Listening Economy: How...

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Want Better Client Relationships? Lean Into Their Differences
Want Better Client Relationships? Lean Into Their Differences
May 12, 2025  |  Opinion

Transparency and check-ins are part of a winning customer engagement approach, Thredd Chief Client Officer Brian Kieley writes in a new PYMNTS eBook, “The Listening...

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Businesses Turn Customer Frustration Into Source of Innovation
Businesses Turn Customer Frustration Into Source of Innovation
May 09, 2025  |  Opinion

Customer feedback is a call to action and a source of innovation, Concora Credit SVP of Operations Kari Lyncha writes in a new PYMNTS eBook, “The...

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