PYMNTS Intelligence

70% of Consumers Opt for Instant Merchant Refunds If Given the Choice
70% of Consumers Opt for Instant Merchant Refunds If Given the Choice
February 05, 2024  |  Disbursements

For most American consumers, disbursements — which include earnings and income payments, Social Security payments, tax refunds, insurance claim payouts and loan disbursements — remain...

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Nearly Half of Credit Users Expect Higher Interest Rates in 2024
Nearly Half of Credit Users Expect Higher Interest Rates in 2024
February 03, 2024  |  Consumer Finance

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The Automat Is Back, Thanks to the Rise of Self-Service (Again) 
The Automat Is Back, Thanks to the Rise of Self-Service (Again) 
February 03, 2024  |  Automated Retail

Self-service technology is bringing us full-circle — the automat seems to be making a comeback around the world.  Get the Full Story Complete the form...

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Banks and CFOs Need Data-Sharing Plans to Fight Fraud
Banks and CFOs Need Data-Sharing Plans to Fight Fraud
February 02, 2024  |  Fraud Prevention

The fraudsters are wily, determined, acting in packs and probing for weaknesses. Get the Full Story Complete the form to unlock this article and enjoy...

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Consumers Want Their Personalized Loyalty Offers Delivered via Email
Consumers Want Their Personalized Loyalty Offers Delivered via Email
February 02, 2024  |  Loyalty & Rewards

As brands push communication through their mobile apps, consumers maintain that they would rather get their personalized offers through good, old-fashioned email. Get the Full...

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Half of Merchants Offering Installment Plans See Increased Chargebacks as Primary Pain Point
Half of Merchants Offering Installment Plans See Increased Chargebacks as Primary Pain Point
February 02, 2024  |  Buy Now Pay Later

Split-payment plans, or installment plans as they are more popularly called, have gained momentum in the consumer commerce space in recent years. Get the Full...

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Nearly 1 in 4 Consumers Look to Smaller Banks for Their Next Credit Card
Nearly 1 in 4 Consumers Look to Smaller Banks for Their Next Credit Card
February 02, 2024  |  Credit Cards

With extensive financial resources, widespread branch networks, and robust financial infrastructure, national banks wield considerable influence and dominance, particularly in the credit card industry. Get...

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Two-Thirds of College Students Want to Use Their App to Pay Tuition
Two-Thirds of College Students Want to Use Their App to Pay Tuition
February 02, 2024  |  Digital Payments

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App Quality Key to Credit Card Choice for More Than Half of Consumers
App Quality Key to Credit Card Choice for More Than Half of Consumers
February 01, 2024  |  Credit Cards

When choosing a credit card, consumers typically take into account a series of features, such as the interest rate, the possibility of getting reward points...

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