PYMNTS Intelligence

US Consumers Pick National Banks Most for Their Primary Credit Cards
US Consumers Pick National Banks Most for Their Primary Credit Cards
December 19, 2023  |  Credit Cards

In the United States, the average consumer has four credit cards, and the total credit card debt is nearly $1.1 trillion, according to data from...

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Nearly Two-Thirds of Struggling Consumers Revolve Credit Card Balances
Nearly Two-Thirds of Struggling Consumers Revolve Credit Card Balances
December 19, 2023  |  Consumer Finance

The holiday season has offered little reprieve from the rising prices of goods and services still weighing on consumers’ wallets. Many consumers use credit cards...

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One-Third of Small Business Will Pay to Receive Ad Hoc Payments Instantly
One-Third of Small Business Will Pay to Receive Ad Hoc Payments Instantly
December 19, 2023  |  Money Mobility

Non-recurring or ad hoc payments play a significant role in the monthly revenues of small to midsized businesses (SMBs). In fact, these payments make up...

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15% of Cardholders Cite Rewards for Increased Credit Card Spending
15% of Cardholders Cite Rewards for Increased Credit Card Spending
December 19, 2023  |  Loyalty & Rewards

Bank-issued credit cards, owned by nearly 200 million individuals in the United States, have become an essential financial tool amid inflation and rising costs, providing...

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Business Leaders Embrace AI Despite Employee Concerns
Business Leaders Embrace AI Despite Employee Concerns
December 18, 2023  |  artificial intelligence

Artificial intelligence (AI) is transforming the workforce, according to a recent survey by conducted by ResumeBuilder, per a PYMNTS report. The survey found that nearly 40%...

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Low-Income Tourists Steer Clear of Digital Tools When Picking Restaurants
Low-Income Tourists Steer Clear of Digital Tools When Picking Restaurants
December 18, 2023  |  Consumer Insights

While many consumers use websites and apps to find restaurants when they are traveling, PYMNTS Intelligence found that lower-income consumers tend to hold off. Get...

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Open Banking Acceptance Varies Across Generations
Open Banking Acceptance Varies Across Generations
December 18, 2023  |  Disbursements

Open banking is on the rise. By enabling the sharing of customer financial data between banks and third-party service providers through application programming interfaces (APIs),...

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Gen X Has the Most Debt at 4X Their Disposable Incomes
Gen X Has the Most Debt at 4X Their Disposable Incomes
December 18, 2023  |  Debt

Consumers often feel pressured to maintain a standard of living, which can be difficult in uncertain economic times with higher prices and interest rates. Keeping...

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A False Declined Payment Costs Merchants More Than a Sale
A False Declined Payment Costs Merchants More Than a Sale
December 18, 2023  |  eCommerce

A false decline is a legitimate card transaction that is ultimately denied, either by a bank or a merchant because it is mistakenly considered a...

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