PYMNTS Intelligence

Nobody’s Talking: Voice Interfaces Face Hurdles for Wide Adoption
Nobody’s Talking: Voice Interfaces Face Hurdles for Wide Adoption
July 31, 2025  |  Artificial Intelligence

Popular artificial intelligence (AI) chatbots often tout the availability of voice-activated features, joining a trend of speaking commands into AI assistants like Siri and Alexa....

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93% of Truckers Want Instant Pay, Exposing a Supply Chain Weak Spot
93% of Truckers Want Instant Pay, Exposing a Supply Chain Weak Spot
July 31, 2025  |  Transportation

The financial stability of the nation’s supply chain hinges on its fleet drivers, making the high turnover rate in this critical sector a pressing concern...

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Conversational AI Could Win Back 72% of Bank Customers
Conversational AI Could Win Back 72% of Bank Customers
July 31, 2025  |  Artificial Intelligence

As banks face shrinking margins and fierce competition from FinTech startups, a surprising new asset is emerging: conversation.  Get the Full Story Complete the form...

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Digital Wallets Win Online, Lag In-Store
Digital Wallets Win Online, Lag In-Store
July 30, 2025  |  Consumer Insights

The global payment landscape is undergoing a quiet but profound transformation, with the widespread adoption of mobile wallets hinging less on technological availability and more...

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Shoppers Want Honest Answers on Rising Prices
Shoppers Want Honest Answers on Rising Prices
July 29, 2025  |  Retail

Nearly half of U.S. consumers report being unable to purchase essential goods such as food, household supplies, and apparel due to stockouts, according to a...

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Instant Payouts Become the New Paycheck in a Real-Time Economy
Instant Payouts Become the New Paycheck in a Real-Time Economy
July 29, 2025  |  Disbursements

Instant disbursements have quietly become a cornerstone of how consumers manage their money. What began as a convenient perk for occasional refunds or rewards has...

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Why Credit Unions Stuck in Innovation’s ’Middle Child’ Tier Risk Falling Behind
Why Credit Unions Stuck in Innovation’s ’Middle Child’ Tier Risk Falling Behind
July 28, 2025  |  Credit Unions

Is your credit union innovating or just checking boxes? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

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Consumers Favor Debit In-Store, Credit and Wallets Online
Consumers Favor Debit In-Store, Credit and Wallets Online
July 28, 2025  |  Consumer Insights

A new report from PYMNTS Intelligence reveals a nuanced landscape of consumer shopping and payment habits, challenging some long-held assumptions about generational digital divides and...

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43% of Consumers Bail on Purchases Without BNPL Option
43% of Consumers Bail on Purchases Without BNPL Option
July 25, 2025  |  Buy Now Pay Later

Buy now, pay later (BNPL) options have become deeply embedded in the financial lives of consumers in the United States, influencing everything from daily grocery...

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