PYMNTS Intelligence

Consumers Turn to Credit for Cash Management When Unplanned Expenses Hit, Study Finds

Consumers Turn to Credit for Cash Management When Unplanned Expenses Hit, Study Finds
Consumers Turn to Credit for Cash Management When Unplanned Expenses Hit, Study Finds
March 31, 2025  |  Consumer Finance

Emergency or unplanned expenses happen to consumers all the time. Some are impulse “wants,” and others are emergency “needs.” Either way, they can be expensive....

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Retailers Increase GenAI Investments, but Need Better Data to Make It Run
Retailers Increase GenAI Investments, but Need Better Data to Make It Run
March 31, 2025  |  Artificial Intelligence

Retailers are embracing generative artificial intelligence (GenAI) at an unprecedented rate, transforming how they analyze transactions, predict customer behavior and secure payments. The data is...

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Zillennials Ditch Cash for Digital Wallets When Dining Out
Zillennials Ditch Cash for Digital Wallets When Dining Out
March 31, 2025  |  Digital Payments

A recent PYMNTS Intelligence report, titled “In-Store and Online, Digital Wallets and Debit Are Zillennials’ Signature Payments” provides a compelling look into the payment preferences...

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The US’s $750 Million Bet: Ending Paper Checks to Drive Digital Finance
The US’s $750 Million Bet: Ending Paper Checks to Drive Digital Finance
March 28, 2025  |  Payment Methods

The federal government’s move to eliminate paper checks by Sept. 30 signals a massive shift toward digital transactions, potentially saving the Treasury $750 million. This...

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Best-in-Class Issuers Use Seven Strategies to Boost Customer Lifetime Value, Study Finds
Best-in-Class Issuers Use Seven Strategies to Boost Customer Lifetime Value, Study Finds
March 28, 2025  |  Credit Cards

Card issuing — once the province of big banks — is changing, as issuers move beyond basic transaction services to stay competitive. In the process,...

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Singapore’s Small Businesses Know the Score With Digital Wallets for Cross-Border Payments
Singapore’s Small Businesses Know the Score With Digital Wallets for Cross-Border Payments
March 28, 2025  |  Cross-border Payments

Singapore stands at a crossroads in the digital payments revolution. While digital wallets are reshaping how businesses handle cross-border transactions, a noticeable gap persists in...

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Fraud Uncertainty Climbs to 28%, Disrupting Operations for Mid-Market Firms
Fraud Uncertainty Climbs to 28%, Disrupting Operations for Mid-Market Firms
March 28, 2025  |  Security & Fraud

There is a growing concern for middle-market firms in the United States, and it surrounds fraud and risk management. Get the Full Story Complete the...

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Financial Pressures Drive 1 in 4 Consumers to Demand Instant Disbursements
Financial Pressures Drive 1 in 4 Consumers to Demand Instant Disbursements
March 28, 2025  |  Money Mobility

Speed, certainty and convenience — these are the driving forces behind the explosive growth of instant payments. In fact, consumers are 10 times more likely...

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New Data Shows Dramatic Consumer Shift on Instant Digital Disbursements
New Data Shows Dramatic Consumer Shift on Instant Digital Disbursements
March 27, 2025  |  Disbursements

Even as an executive order mandating digital disbursements from the U.S. Treasury gains momentum, data from a new report underscores a powerful undercurrent reshaping financial...

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