PYMNTS Study

Good News for Starbucks: 56% of Millennials Want Digital Menus

Good News for Starbucks: 56% of Millennials Want Digital Menus
Good News for Starbucks: 56% of Millennials Want Digital Menus
July 25, 2023  |  ResTech

The generations are split when it comes to automation, virtual kitchens and other digital restaurant technology. Get the Full Story Complete the form to unlock...

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YouTube Presents Contextual Commerce Opportunity for Food Brands 
YouTube Presents Contextual Commerce Opportunity for Food Brands 
July 24, 2023  |  Social Commerce

Among consumers who make purchases from social media, PYMNTS research shows, food and beverage shoppers disproportionately turn to YouTube to find inspiration and products. Get...

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14% of Consumers Prioritize the Bills Easiest to Pay
14% of Consumers Prioritize the Bills Easiest to Pay
July 24, 2023  |  Consumer Payments

The ease of bill pay can help decide what gets paid and what doesn’t when consumers are under the kind of financial pressures they’ve been...

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60% of Consumers Say They Trust PayPal More Than Their Bank With Stored Payment Credentials
60% of Consumers Say They Trust PayPal More Than Their Bank With Stored Payment Credentials
July 21, 2023  |  Digital Payments

When it comes to credentials vaults that aggregate payment information and store credentials securely, and updating payment information shared with merchants when consumers change payment...

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Alcoholic Beverage Subscribers Demand the Option to Switch It Up  
Alcoholic Beverage Subscribers Demand the Option to Switch It Up  
July 21, 2023  |  Subscriptions

Consumers who join alcoholic beverage subscription programs, PYMNTS research reveals, may nonetheless not be ready to commit to receiving their boxes, say, every week. Rather,...

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Grocers Struggle to Compete With Mega-Retailers Amid Inflation
Grocers Struggle to Compete With Mega-Retailers Amid Inflation
July 21, 2023  |  Retail

As food inflation continues indefinitely, grocery shoppers continue to seek savings, abandoning previous favorite brands and retailers in favor of the best deals. Amid these...

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Rather Than Build In-House Most US and UK Convenience Stores Outsource Payment Innovation
Rather Than Build In-House Most US and UK Convenience Stores Outsource Payment Innovation
July 21, 2023  |  Payments Innovation

What payment methods are being explored by retailers in the grocery, pharmacy and convenience store arenas? It depends, as these retailers have different needs that...

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Consumers Consider Pet Supply Subscriptions as Essential as Household Items
Consumers Consider Pet Supply Subscriptions as Essential as Household Items
July 20, 2023  |  Subscription Commerce

Even as subscription rates falter overall, the robust offerings of pet supply subscriptions — plus the emotional attachment to beloved pets — have bolstered the...

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Robo-Restaurants Are for the Boys
Robo-Restaurants Are for the Boys
July 20, 2023  |  Restaurant innovation

With automation increasingly catching on in the restaurant industry, PYMNTS research finds that men are twice as likely as women to have any interest in...

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