PYMNTS Study

New Data: Consumers Want Banks To Use Location Data To Keep Accounts, Transactions Fraud-Free
New Data: Consumers Want Banks To Use Location Data To Keep Accounts, Transactions Fraud-Free
November 30, 2020  |  Fraud Prevention

Smartphones have become a ubiquitous part of life for consumers around the globe. They use their mobile devices for everything from checking the weather to...

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Remote Onboarding Boom Being Secured By Multifactor Authentication
Remote Onboarding Boom Being Secured By Multifactor Authentication
November 27, 2020  |  Digital Onboarding

Remote onboarding has overtaken (some might say overwhelmed) banks and merchants all year long as a deluge of faceless applicants opened accounts and cards. Financial...

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Merchants Get Clarity Around Compliance As Global Payment Regulations Evolve
Merchants Get Clarity Around Compliance As Global Payment Regulations Evolve
November 27, 2020  |  Bank Regulation

Compliance with financial regulations market-to-market around the globe is increasingly automated yet relies on the same human emotion that undergirds all forms of exchange: trust....

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Mapping Out Merchants’ Maneuvers For 2021
Mapping Out Merchants’ Maneuvers For 2021
November 27, 2020  |  Payments Innovation

From restaurants to the farthest reaches of retail, rapid digitization is making the best of the COVID-19 mess while setting up conditions for an elevated...

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Loyalists And The Order-to-Eat Phenomenon
Loyalists And The Order-to-Eat Phenomenon
November 25, 2020  |  Restaurant innovation

Winter’s here and the time is right … for staying home and ordering veggie tacos. “One trend that is unlikely to fade this winter is...

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Cardholder Engagement Is A Matter Of Loyalty
Cardholder Engagement Is A Matter Of Loyalty
November 25, 2020  |  Loyalty & Rewards

Commerce should be rewarding. In fact, it had better be. PYMNTS November 2020 Cardholder Loyalty Engagement Report, a Novae collaboration, is a special “How Rewards...

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Subscriptions Define COVID-Era Resilience With Ingenuity
Subscriptions Define COVID-Era Resilience With Ingenuity
November 24, 2020  |  Subscription Commerce

If “resilience” is a bona fide buzzword flying out of 2020 (and it is), then subscriptions are its commercial embodiment. As offices and stores went...

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Restaurant Operators Face New Loyalty Demands
Restaurant Operators Face New Loyalty Demands
November 24, 2020  |  Loyalty & Rewards

Lettuce-wrap your mind around this: “There are 31.6 million consumers in the United States — 15.7 percent of the total — who are dining in...

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Optimism Grows Among Credit Unions In A Major Refocus On Member Preferences
Optimism Grows Among Credit Unions In A Major Refocus On Member Preferences
November 23, 2020  |  Credit Unions

Credit unions (CUs) are keeping in step with — if not a step ahead of — account holder preferences and desires in the shifting digital...

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