PYMNTS Study

NEW DATA: Even After Vaccine, 75 Pct Of US Consumers Still Want A Digital-First Shopping Experience
NEW DATA: Even After Vaccine, 75 Pct Of US Consumers Still Want A Digital-First Shopping...
January 12, 2021  |  Innovation

There are now roughly 6.7 million adults in the United States who have received the first dosage of the Pfizer BioNTech vaccine and 151,000 who...

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How One Community Bank’s RTP Journey Offers A Path For Others
How One Community Bank’s RTP Journey Offers A Path For Others
January 11, 2021  |  Faster Payments

Legacy banks and financial institutions (FIs) keep scrambling to add new consumer-centric bank tech and digital experiences that layer sizzling consumerization onto sluggish B2B payments....

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NEW DATA: Discounts Can Help Merchants Reduce Holiday Returns
NEW DATA: Discounts Can Help Merchants Reduce Holiday Returns
January 11, 2021  |  eCommerce

The holiday season offered a much-needed windfall for some retailers. Many merchants were struggling to stay afloat since March 2020 when the pandemic began and...

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Identifying And Reducing Payments Friction, One Vertical At A Time
Identifying And Reducing Payments Friction, One Vertical At A Time
January 08, 2021  |  Payment Methods

Legendary mid-20th-century management consultant W. Edwards Deming once said, “Inspection to improve quality is too late, ineffective, costly. Quality comes not from inspection, but from...

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NEW DATA: It’s Personal: QSR Consumers Expect Customized Loyalty Programs
NEW DATA: It’s Personal: QSR Consumers Expect Customized Loyalty Programs
January 08, 2021  |  Restaurant innovation

The restaurant industry was quick to adopt the digital tools needed to stay in business as consumers moved away from in-restaurant dining to dining at...

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Key Checkout Features Separate Best From The Rest In eCommerce
Key Checkout Features Separate Best From The Rest In eCommerce
January 07, 2021  |  Checkout Conversion

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Buy Now, Pay Later Usage Reveals There’s Much More Still In-Store
Buy Now, Pay Later Usage Reveals There’s Much More Still In-Store
January 06, 2021  |  Buy Now Pay Later

eCommerce reigned supreme in 2020. On that point there’s little, if anything, to debate. The demise of physical retail, however, has almost certainly been overstated....

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Sweeping Bad Actors Out Of The Trusted Debit Space
Sweeping Bad Actors Out Of The Trusted Debit Space
January 05, 2021  |  Next-Gen Debit

Did you know that 80 percent of customers prefer debit cards for everyday purchases? Or that as the average customer spends up to 100 percent...

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B2B Payments 2021: Assessing The Gaps And Digital Opportunities
B2B Payments 2021: Assessing The Gaps And Digital Opportunities
January 05, 2021  |  B2B Payments

Most businesses strive to expand, but expansion can come with growing pains. It can be particularly challenging for growing businesses to manage payment flows. Having...

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