shopping

How consumers find what they want to buy and buy it in a world that is no longer defined by a physical place but what a consumer wants to buy and how she wants to buy it. Connected devices and the integration of payments into this now digital-led shopping journey is creating new ways for merchants and consumers to interact and disrupting traditional retail business models.

An Ode to Malls as Gen Z Craves IRL Experiences
An Ode to Malls as Gen Z Craves IRL Experiences
February 22, 2025  |  Retail

“The currency of now” takes on a decidedly different form in this poem about the mall’s resurgence. It celebrates the brick-and-mortar comeback fueled by Gen...

READ MORE >
Walmart and Amazon Expand AI Investments to Boost Efficiency
Walmart and Amazon Expand AI Investments to Boost Efficiency
February 21, 2025  |  retail

Walmart and Amazon are doubling down on AI investments to drive efficiency, enhance customer experiences and fuel business growth, with both companies making significant strides...

READ MORE >
Refunds, Right Now. Reshop Targets Gen Z and Millennial Shopping Pain Points
Refunds, Right Now. Reshop Targets Gen Z and Millennial Shopping Pain Points
February 18, 2025  |  eCommerce

Anthony Eisen is no stranger to shaking up the financial landscape. As the co-founder of Afterpay, he helped transform the buy now, pay later (BNPL)...

READ MORE >
Amazon Mobile Shopping App Features Products From Other Sites
Amazon Mobile Shopping App Features Products From Other Sites
February 12, 2025  |  Amazon

Amazon is testing a new feature that enables users of the Amazon Shopping app to find select products from other sites and go there to purchase...

READ MORE >
72% of Zillennials Trust Recommendations More Than Ads When Shopping
72% of Zillennials Trust Recommendations More Than Ads When Shopping
February 05, 2025  |  Consumer Insights

Social media’s influence on purchasing decisions is especially strong among zillennials, those born between 1991 and 1999. Get the Full Story Complete the form to...

READ MORE >
Consumers Use Credit to Plug Widening Gap Between Income and Spending
Consumers Use Credit to Plug Widening Gap Between Income and Spending
January 31, 2025  |  Consumer Finance

Only a few weeks into the current earnings season, and top-line momentum and commentary from firms, including banks and the payment networks, have all pointed...

READ MORE >
Retailers Embrace the Power of Hyper-Personalization
Retailers Embrace the Power of Hyper-Personalization
January 27, 2025  |  retail

In today’s retail environment, hyper-personalized customer experiences are essential for driving digital engagement and customer loyalty. With concerns over fraud and the need to stay...

READ MORE >
What TikTok Can Teach Marketplaces About Social Shopping’s Sweet Spot
What TikTok Can Teach Marketplaces About Social Shopping’s Sweet Spot
January 27, 2025  |  Retail

Remember the days when brands could only dream of reaching customers beyond their local storefronts? That limitation now feels as outdated as a landline. Get...

READ MORE >
Retail Pharmacies Rethink Product Lockdowns as Digital Solutions Aim to Fix Security
Retail Pharmacies Rethink Product Lockdowns as Digital Solutions Aim to Fix Security
January 24, 2025  |  Retail

As retail pharmacies like Walgreens move toward ending product lockdowns, the decision reflects a change in consumer behavior and a response to rising security concerns....

READ MORE >