subscription commerce

The use of a recurring, usually monthly, payment business model so consumers and businesses can access products and services on a regular basis. The most popular subscription commerce businesses are streaming services (e.g. Spotify, Netflix), digital media (e.g. Wall Street Journal, Bloomberg), “box of the month” categories (e.g. StitchFix, Barkbox, FabFitFun). Businesses use the subscription commerce model to make access to valuable products more affordable by eliminating the need to make a one-time purchase, e.g. Salesforce, Microsoft Office, fraud and security software).

Payment Declines Are the ‘Silent Killer’ of Subscriber Lifetime Value
Payment Declines Are the ‘Silent Killer’ of Subscriber Lifetime Value
October 25, 2022  |  Subscriptions

A payment decline feels like a slap in the face to subscribers, especially when it’s the result of a processing mistake on the part of...

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NHL Aims for International Subscribers With Refreshed Subscription Plan
NHL Aims for International Subscribers With Refreshed Subscription Plan
October 24, 2022  |  Subscriptions

With consumers increasingly viewing sports games across a wide range of channels, leagues have the opportunity to grow their audiences in more ways than ever...

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Apple Hikes Music, TV Prices for First Time
Apple Hikes Music, TV Prices for First Time
October 24, 2022  |  Apple

For the first time, Apple is raising the prices of its Apple Music and Apple TV+ subscription services in response to rising licensing costs and...

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New Jersey to Regulate Auto-renewing Subscriptions
New Jersey to Regulate Auto-renewing Subscriptions
October 13, 2022  |  Subscription Commerce

New Jersey will be regulating automatically-renewing subscription services, according to a report from Perkins Coie, following several other states. Get the Full Story Complete the...

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Coffee and Flower Brands Push Value to Survive ‘The Great Unsubscribe’
Coffee and Flower Brands Push Value to Survive ‘The Great Unsubscribe’
October 12, 2022  |  Subscriptions

Core tools and tactics are similar among retail subscriptions, but guiding consumers to keep a beloved but nonessential subscription is a nuanced set of interactions...

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Report: YouTube May Limit 4K Video Resolution to Premium Subscribers
Report: YouTube May Limit 4K Video Resolution to Premium Subscribers
October 04, 2022  |  Streaming

YouTube is reportedly experimenting with making 4K video resolution a feature available only to viewers who subscribe to YouTube Premium.  Get the Full Story Complete...

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60% of Subscribers Admit to Gaming the System
60% of Subscribers Admit to Gaming the System
October 04, 2022  |  Subscription Commerce

Many consumers using online subscription services have developed staying one step ahead of having to pay for them into an art form — a fact...

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What 2014 Teaches Us About the Future of Payments and the Digital Economy
What 2014 Teaches Us About the Future of Payments and the Digital Economy
October 03, 2022  |  Connected Economy

In 1963, Nobel-prize winning physicist Dennis Gabor wrote that the future can’t be predicted, but it can be invented. Gabor, who won the Nobel for...

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Energy Drinks Test Direct-to-Consumer Route to Sharpen Customer Insights
Energy Drinks Test Direct-to-Consumer Route to Sharpen Customer Insights
September 30, 2022  |  eCommerce

As new food and beverage brands hit the market, those that gather the most information about consumer reactions and desires early on have the best...

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