Auto Insurance news and trends

New York DFS Reaches Settlements with 8 Auto Insurance Companies Over Alleged Cybersecurity Failures

October 14, 2025
Click-Ins Taps AI to Fight Insurance Fraud
Insurance // May 30, 2025

Artificial intelligence is increasingly being used by insurers, rental car companies, vehicle auction houses and others to more accurately assess vehicle damage, automate claims processing and avoid disputes. Click-Ins is a company that uses AI and its own proprietary system that taps a mix of...

Intuit to Acquire Zendrive to Expand Usage-Based Auto Insurance
Partnerships // June 13, 2024

Intuit plans to acquire technology and add employees from Zendrive to accelerate the development and adoption of Karma Drive, a telematics-powered, usage-based auto insurance product offered by Intuit business unit Credit Karma. The transaction is expected to close in the fourth quarter of fiscal year...

AI Solutions for P&C Insurance Industry Drive Growth at CCC
Earnings // April 30, 2024

The auto insurance claims and collision repair industries are increasingly adopting artificial intelligence (AI)-powered solutions to streamline their operations. Eleven percent year-over-year growth in the first quarter at CCC Intelligent Solutions, a cloud platform for the property and casualty (P&C) insurance industry, was largely driven by customers’...

CCC Eyes Digitizing Parts Ordering as AI Transforms Auto Claims
Insurance // August 01, 2023

CCC Intelligent Solutions delivered second quarter results that show increasing traction in using advanced technologies — artificial intelligence (AI) included — to improve auto claims estimates, resolution and payout workflows. The company posted revenues that grew 10% year over year to $192.8 million.  CEO Githesh Ramamurthy...

Interviews & Exclusives
Why We Should Be Optimistic About the Future of AI

June 14, 2023
Does the hyper rapid rise of artificial intelligence (AI) signal the end of the world? Or the start of a new era?  Jason Verlen, senior vice president, product management, at CCC Intelligent Solutions Inc., a cloud platform for the insurance and automotive industries, tells PYMNTS that, in his view, it is unequivocally the latter — we are stepping into […]

Digital Shortens the Distance Between Accident and Auto Claims Payouts

May 03, 2023
The auto claims payment process is ripe for a technology-led overhaul. “There are inefficiencies and manual processes, and the processes are not yet fully connected,” Kelli Svymbersky, vice president of sales...

New Report: Transaction Activity Offers Digital Banks New Channel For Insurance Sales

June 16, 2021
The insurance market today offers a wide array of coverage options, from health and home insurance to pet policies. At the same time, the market is complicated and fragmented, which...

Metromile CEO: Why Auto Insurance Is Ready For A Digital Lane Change

February 28, 2020
Car insurance even predates Henry Ford, yet a truly disruptive auto insurance provider hasn’t emerged in more than a century. Metromile CEO Dan Preston tells Karen Webster how his metered-model...

Quick Reads
New York DFS Reaches Settlements with 8 Auto Insurance Companies Over Alleged Cybersecurity Failures

October 14, 2025
Eight auto insurance companies will pay a collective total of $19 million in penalties to New York State for alleged violations of the Department of Financial Services’ cybersecurity regulation. The DFS announced the penalties in a Tuesday (Oct. 14) press release, saying that all the companies failed to protect consumer data and that two of […]

Intuit to Acquire Zendrive to Expand Usage-Based Auto Insurance

June 13, 2024
Intuit plans to acquire technology and add employees from Zendrive to accelerate the development and adoption of Karma Drive, a telematics-powered, usage-based auto insurance product offered by Intuit business unit...

AI Solutions for P&C Insurance Industry Drive Growth at CCC

April 30, 2024
The auto insurance claims and collision repair industries are increasingly adopting artificial intelligence (AI)-powered solutions to streamline their operations. Eleven percent year-over-year growth in the first quarter at CCC Intelligent Solutions, a...

OpenEyes Raises $18M for Commercial Auto Insurance Solution

February 15, 2023
InsurTech OpenEyes has emerged from stealth with an $18 million Series A round. This brings to $23 million the amount the firm has raised for its commercial auto insurance solution...